Housing Stability Specialist - Bronx

Job Description

Job Description

Classification : Non-Exempt

Reports to : Housing Stability Manager

Location : Bronx, NY (Jasper & Lindenguild sites)

Compensation : $27.47 - $32.96 per hour

Who We Are : Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a  Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!

Where You Will Work :  This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper and Lindenguild sites.

About The Role : This is a full-time, non-exempt position working directly with low-income and special needs tenants who are applying to and living in Lantern’s supportive housing buildings.

The schedule is Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Deliver high-quality customer service by responding promptly and professionally to all calls, messages and emails.
• Maintain complete and compliant tenant files, including documentation required by subsidy agencies, syndicators, LIHTC / IHTC, and tax credit programs.
• Manage vacancies in accordance with Lantern policies and procedures.
• Partner with Clinical and Property Management staff to maintain a safe, clean, welcoming and supportive environment.
• Maintain minimum 95% occupancy across all projects and collaborate with site staff to address occupancy gaps.

Intake

Leasing

Rent Collection

Required Education and Experience :

This position requires experience with the homeless and special needs population.

Work Environment : This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands : While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and / or kneel. Occasionally the employee will have to lift and / or move up to 10 pounds.

Note : Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.