Head of Customer Operations

A company is looking for a Head of Global Customer Operations Revenue & Adoption.

Key Responsibilities

Drive revenue and adoption programs aligned with strategic goals and transform support channels into growth engines

Leverage AI and analytics to identify and nurture revenue opportunities and operationalize insights into growth campaigns

Empower teams through training and enablement programs to enhance customer engagement and adoption metrics

Required Qualifications

Proven experience in AI data insights, customer operations, and growth strategy

Strong background in AI-driven analytics and automation

Ability to translate AI insights into measurable business outcomes

Experience leading pilots and experimentation frameworks for adoption

Deep understanding of AI's role in sales enablement and product adoption