Compliance Analytics & Process Improvement Specialist

ComplianceAnalytics & Process Improvement Specialist

About the Opportunity

We are seekinganenergetic and dynamicindividualexperienced in data analysis and/or process improvementto be part of our Compliance Team.Although prior industry experience is preferred, we place a high value on intelligence, drive and willingness to learn and grow, making this an excellent opportunity for a professional who is willing to work hard and make him or herself an indispensable member of our team. The right individual will be committed to providing the superior service levels that our field professionals and team members need and expect.This role requires an individual who loves to continually learn, grow and take on new challenges and looks for ways to consistently improve all in which they are involved.

About the Company

Pennant Services, Inc. is one of the most dynamic and progressive companies in the rapidly expanding home health, hospice, personal care and assisted living industries. Affiliates of Pennant Services now operatemore than 200assisted living communities and home health, hospice, and personal care services agencies across 17states and we expect this growth to continue. These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual operations.

Our compliance philosophy is to work as closely with field facilities, agencies and employees as possible to develop solid relationships that allow us to enhance and foster compliance throughout the organization. We not only provide training, oversight and auditing functions, but we also serve as partners to our providers to assist them in building successful businesses in an ethical and compliant manner.

Duties and Responsibilities

• Accurately track data across multiple Compliance workstreams

• Analyze Compliance data to identifyrisk areas and correlations

• Develop a streamlined approach to providing the Compliance team, Service Center and field partners with meaningful compliance data and information to accelerate results

• Create slide decks presenting Compliance data in a clear and engaging manner

• Edit audit tools requiring the use of advanced Excel knowledge

• Identify opportunities for increased efficiency and effectiveness within the Compliance Department and implementprocess improvement solutions in collaboration with the Compliance Team and other Service Center Departments

• Manage the Compliance investigation platforminfrastructure (NAVEX) and identify efficiencies with data extraction and reporting

• Educate Compliance team members on tools/processes toincreaseefficiency

• Additional projects as assigned by the Chief Compliance Officer

• Travel requiredapproximately 10% of the time

Minimum Requirements

• 3+ years’ experience in project management, process improvement, analytics and/or data development

• Excellent attention to detail including accuracy of large data sets

• Experience contributing to a team in a way that promotes collaboration, ownership, comradery and accountability.

• Ability to analyze complex processes todetermine opportunities for increased efficiencies and effectiveness.

• Ability to effectively influence others through collaboration and partnership, rather than through authority. Maintains a humble approach,swiftlyadapts to constructive feedback, and ensures a no-drama, collaborative work environment.

• Advanced skills in Excel, Word, PowerPoint and Outlook including Copilot. Note: Proof of skills set with these programs will be required in the interview process.

• Familiarity withour Electronic Medical Record, HCHB or willingness to learn

Desired Skills

• Bachelor’s degree

• Superior judgmentand rigor in relation to problem solving and appropriate escalation of issues

• Ability to work with all levels of management on projects

• Excellent communication skills – written and verbal

• Experience creating professional presentations and presenting to groups

• Ability to write comprehensive reports that reflect professionalism and accuracy

• Works well independently in a hybrid office environment on long term projects and as a member of an interdisciplinary team

• Possesses and conveys a high degree of credibility and integrity

• Understands and accepts the unpredictable nature and needs of the compliance function in a large organization and can easily pivot when needed

• Promotes a culture of compliance by fostering an environment of open and honest communication with all employees of all levels –reinforcing the importance of conducting oneself in an ethical manner and in the best interests of the company

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employees’ needs.

From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Compensation:$60,000-$85,000 based on experience

Position Type: Full Time, Employee

Schedule: Typical business hours but may vary depending on workload and travel needs - 40 hrs/week

Location:Hybrid work from a home office and our Service Centerlocated in Farmington, CT. Must live within 30 miles of Farmington, CT.

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

About The Pennant Group