Call Center SpecialistKnowledge Services • Indianapolis, Indiana, USA
Call Center Specialist
Knowledge Services • Indianapolis, Indiana, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Provide best-in-class customer service taxpaying customers by phone in a fast-paced call center environment. Applies knowledge acquired in training and utilizes resources to analyze and problem-solve. Respond to a variety of tax inquiries. Access data utilizing basic computer skills. Communicate professionally using correct grammar spelling and punctuation. Meets the Call Center goals including call handling Quality Schedule adherence and other established goals. Complies with all ethical and confidentiality requirements. Office Manager Call Center Customer Service Specialist or Client Specialist encouraged to apply. 2 years call center experince High School diploma or GED High attention to detail Ability to effectively communicate both orally and in writing Solid computer skills Microsoft Office proficiency Basic math skills Strong customer service background with a professional demeanor Job frequently requires sitting handling objects with hands. Job occasionally requires standing walking reaching talking hearing and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process please contact .
Overview
Knowledge Services is hiring for a Call Center Specialist. This is a contract-to-hire role. This person will be required to work on-site in our clients office located on the southwest side of Indianapolis.
- $22.00 per hour Monday-Friday.
- Anticipated start date is January 20th.
- This position requires strong attention to detail the ability to multitask and experience in maintaining focus during repetitive tasks . State tax law knowledge is not required. Training will be provided.
Responsibilities
Qualifications
Physical Requirements :
#INDWFM
Required Experience :
IC
Key Skills
Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS
Employment Type : Full-Time
Experience : years
Vacancy : 1
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