Job Description
Job Description
Salary : $52,000-$56,000 DOE
ASSISTANT WAREHOUSE MANAGER
Full Time Salaried
The ASSISTANT WAREHOUSE MANAGER will support the Warehouse Manager in management of teams and events execution. Areas of support include, but
are not limited to; attending pertinent operational meetings, fleet management,
curation and management of daily task lists, ensuring complete and accurate equipment pulls, facilitating training and staff oversight, and communications within and between departments. They are responsible for and can delegate tasks
pertaining to worksheets, timelines, equipment pulls, and vehicle care and maintenance. Additionally, they
will retain responsibility for duties listed in the Warehouse Staff and Lead job descriptions. This position reports to the WAREHOUSE MANAGER (WHM).
ADMINISTRATION
- Foster impeccable communication with all department heads kitchen, sales, equipment, and managers to ensure best possible outcomes for all events at all times
- Attend and participate in All Leadership Team (ALT) meetings and identify, evaluate, and respond to meeting topics as they relate to areas for improvement
- Attend and participate in pertinent Operations meetings to identify, evaluate, and respond to meeting topics as they relate to areas for improvement
- Accurately code and submit receipts and invoices within 24 hours of purchase
- Proficiency and full utilization of CG core software such as Microsoft Office, Google Workspace, Total Party Planner (TPP), Nowsta, Ramp, and other systems as required
- Ensure all Warehouse spaces are compliant with MN health department regulations
- Respond to all work-related communications in a timely and professional manner
- Assist with management of add-on events and updates
- Oversee and institute necessary protocols for an organized, clean, and safe warehouse environment
- Field, answer, and ask questions on behalf of the department as needed
STAFF MANAGEMENT
Schedule Warehouse Staff weekly via Nowsta, referencing workload, expos, and keeping labor KPIs in mindMonitor staffs clocked in hours in Nowsta for errors and discrepancies, submitting employee hours to payroll bi-weekly and submitting sick / safe as needed
Manage hourly employees workload and scheduling in order to avoid overtime - watch, notify, and redirectAssist Warehouse Manager with execution of training and support of new warehouse employees, and ensure proper utilization of the CG Passport SystemEnsure staff are completing all equipment pulls thoroughly, accurately, and in a timely mannerAssist with the coordination of the daily and weekly staff assignments and to-do lists, including polishing and folding needs, in tandem with the WH Leads - updating list as departmental needs changeOversee the execution and assignment of said to-do lists, pulls, and expos by hourly Warehouse Staff
Guide staff by setting expectations, course correcting, identifying areas for improvement, and issuing warnings, as neededOversee training and set expectations for all trainees in tandem and as directed by WH ManagerAssist with the hiring process for all Warehouse Staff and oversee training in coordination with their directsAssist WH Manager with the composition of performance evaluations of the warehouse staffCHOWGIRLS EVENTS
Utilize details from Packet Meeting, TPP, and communication with all relevant departments key contacts, plan and execute the exceptional fulfillment of all equipment resource needs for each event at Chowgirls CateringEnsure all equipment pulls are complete, accurate, effective, timely, and are in line with our determined Chowgirls aesthetic vision and commitment to sustainability
Have a full understanding of event worksheets as they pertain to equipment and timelinesOversee the expo and assistance of Event Managers in loading their coordinating vehicles safely and properlyExpedite Chowgirls pick-ups and deliveries as neededAssist other staff assigned to Chowgirls pick-ups and deliveries as needed, including with loading, ensuring timely departuresEnsuring accuracy and display of Daily Timeline on digital signage boardRespond to event updates and add-ons within 4 hours, updating all team materials accordingly and delegating necessary changesMaintain accurate and up to date expo times in the Warehouse Google Calendar as directedWork in coordination with the Warehouse Manager, Event Producer, Event Design Team, and Chief Creative Officer (CCO) to ensure the overall proper vision for buffet / service design is implemented utilizing the guidance of aforementioned partiesOrder coffee & tea as neededEnsure leads are calculating and posting the weekly non-alcoholic beverage needs (e.g. coffee)Regularly review coffee making procedure and training, quality assurance, and equipment calibration with coffee vendorEQUIPMENT & SPACE MANAGEMENT
Prioritize cost, shipping, and sustainability while incorporating CG values in any equipment purchasingOversee and / or delegate the maintenance, repair, or replacement of broken waresKeep detailed and current inventory of equipment and compostable wares as delegated by Warehouse Manager
Alert Warehouse Manager and Event Producer of low inventory, breakage, or inaccurate countsCreate, document and implement systems and processes as needed to ensure equipment remains functional, clean, intact, and returns to the Warehouse post-eventMaintain stocking of the various Event Kits and their contents; implement changes as neededManage layout and organization of the warehouse, pods, and storage unit to maximize efficiencies and maintain order, cleanliness, and safetyWork with Facilities Manager to ensure grounds and facilities are presentable and in working order, including dock, grounds, and sidewalksWork with dish department to ensure dishes coming out of the dish pit are clean, functional, and properly returnedFacilitate and schedule the pick up and delivery of outside rentalsFLEET MANAGEMENT / FLEET SAFETY
Oversee Fleet Management in tandem with the WHM, completing duties such asWeekly vehicle assignments
Assessing additional vehicle rental needs and ordering accordinglyMaintain vehicle logs and regularly update vehicle databaseWorking with the Warehouse Staff and Leads to ensure vehicles are clean and in working orderDiscuss and schedule regular maintenance and repairs for vehicle fleet as approved by the Director of Operations, ensuring scheduled down time considers our CG event schedule if possibleEnsure Chowgirls vehicle fleet is clean and in working order, including scheduling of regular preventative maintenance and as-needed repairs as approved by Director of OperationsFacilitate the implementation and maintenance of the Fleet Safety Program in partnership with the hospitality departmentWork with municipalities to secure parking permits and hooded meters, as requestedJOB REQUIREMENTS
Valid Drivers LicenseDOT CertificationAbility to lift 50 pounds, use ladders, and be on your feet for 8+ hours at a timeKnowledge or experience in events and or serviceAbility to multi-task and complete necessities without additional directionAbility to see the big picture while remaining detail orientedCOMMUNICATION
Proactively communicate work and personal schedule through SlackAttend and actively participate in all required company meetingsRespond to internal and external communications within 12 hoursPresent a professional positive attitude among coworkers, vendors, and clientsFacilitate information flows throughout workplaceMaintain availability for communication by phone, Slack, and emailHUMAN RESOURCES
Maintain employee privacy at all timesBe aware of MN employment lawsKeep all Chowgirls information confidential, including internal documents, policies, procedures, recipes, and customer / venue / vendor informationMaintain general knowledge of Chowgirls handbook, history, values, and visionAlways promote Chowgirls in a positive light at the office, on social media, and in the communityCULTURE
Participate in Chowgirls training programsCultivate general knowledge of Chowgirls handbook, history, values, and visionGuide peers and Chowgirls forward by sharing identified strengths or skill areas of specializationCommit to professional development, building a broad portfolio of skills and increasing mastery of current skillsUphold Chowgirls commitment to Diversity, Equity, and Inclusion