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PATIENT SCHEDULER
PATIENT SCHEDULERSchwab Rehabilitation Hospital • 1500 S. California Avenue, Chicago, IL
PATIENT SCHEDULER

PATIENT SCHEDULER

Schwab Rehabilitation Hospital • 1500 S. California Avenue, Chicago, IL
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Summary:

Schedules outpatients for Rehabilitation Services (PT, OT, SLP, Audiology) and Schwab Physician Clinic.

  • Answers and screens incoming phone calls in a professional manner.
  • Warmly welcome and introduces yourself to customers.
  • Displays hospital standards for telephone behaviors
  • Schedules patients for initial evaluations, physician visits and ongoing therapy as indicated by ordering physician and therapist recommendations in a timely manner.
  • Works with patient/family/caregivers to assign appropriate therapy times.
  • Schedules patients for Schwab Rehabilitation Hospital transportation.
  • Coordinates and communicates patient schedules with transport companies. Inform transport companies of schedules and any changes; discuss scheduling problems or issues with drivers and collaborate to resolve them.
  • Follows up and executes requests for rescheduling and corrections on scheduled appointment errors.
  • Communicates results with appropriate personnel.
  • Maintains accurate outpatient schedules in Meditech scheduling module. Maintain communication with therapists of new patients and schedule additions/changes/issues.
  • Collaborates with inpatient case managers, inpatient rehab therapists and acute care therapists to provide inpatients/acute patients with schedules prior to discharge.

WHAT YOU WILL NEED:

  • High School diploma or equivalent required.
  • Medical Terminology and some minimal college coursework preferred

MINIMUM WORK EXPERIENCE:

  • Previous experience in healthcare reception, scheduling, insurance authorization or office management preferred

KNOWLEDGE & SKILLS: Bilingual in Spanish required. Basic proficiency in Microsoft Word and Excel.

Intermediate proficiency with Outlook.

Preference to those with prior experience using scheduling software.

REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: NONE

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PATIENT SCHEDULER • 1500 S. California Avenue, Chicago, IL

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