Office Administrator

Office Administrator

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits.

Benesch is one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Benesch is proud to announce the opening for an Office Administrator in our Columbus office! This position is hybrid and has work from home flexibility.

POSITION SUMMARY

Do you thrive supporting stakeholders and staff to help each succeed and be the best they can be? Do you have experience managing a law firm? Are your strengths trouble shooting, problem solving and thinking outside of the box? Then our Office Administrator position may have what you're looking for in your next career opportunity. This position oversees the administration of one of Benesch's satellite offices and supports their 75+ personnel.

The Office Administrator is responsible for the management and operating results specific to all assigned support functions within the office location. The position manages the overall office support, staff requirements targeted at optimizing the location's performance, client services and overall internal operating environment. This role works closely with Cleveland office management to ensure consistency in the application of Firm guidelines, policies and regulations. This position will also assist in the development and execution of both support staff and legal hire on-boarding under the direction of the Cleveland office Human Resource and Professional Development Departments as applicable.

ESSENTIAL FUNCTIONS

1. Staffs the Columbus location and assigns duties to optimize the efficient and effective support of all timekeeper / client needs.

2. Maintains and promotes efficient, productive and harmonious work environments through a consistent, hands-on approach to working with all personnel.

3. Provides for the training needs of all personnel and cross trains support staff as needed.

4. Coordinates the scheduling of all support staff in assigned location in accordance with Firm needs.

5. Oversees the efficient and effective operations of legal assistants and reception as applicable.

6. Maintains a strong understanding of Firm software systems.

7. Prepares and provides input for the annual office operations budget for assigned office location and submits for approval by the Director of Practice Support.

8. Plans and implements office events including holiday parties, luncheons, summer events etc.

9. Analyzes and reviews financial operations of the assigned office location, assuring that costs are managed within budget plan.

10. Works directly with the Firm's Director of Practice Support while proactively exercising authority in staff personnel matters, employment, training, evaluating, disciplining, and discharging of staff.

11. Monitors and manages performance standards of the staff, provides timely performance feedback consistent with the Firm's performance management process. Appropriately escalates performance concerns. Provides coaching and support to address skill or performance gaps.

12. Recommends to the Director of Practice Support compensation and staff bonuses based on merit within budget guidelines.

13. Maintains all personnel availability and advising others of absences - planned or unplanned.

14. Maintains ADP for non-exempt employees and processes PTO request approvals.

15. Proactively provides for office location facility needs while working through appropriate parties as required.

16. Works with the Legal Recruiting Department as needed.

17. Assists in the coordination of the support staff hiring process from beginning to end including initial position assessment, recruiting, selection and interviewing, hiring and orientation as required.

ADDITIONAL RESPONSIBILITIES

1. Works with Firm personnel and Firm management in planning, implementing and assessing local needs and projects, such as coordinating client development efforts, coordinating the orientation program for new legal recruits, participating on long range planning committees and efforts.

2. In the absence of the Receptionist, answers the main office line, greets and assists guests. If EPIQ is on location, ensures reception is covered by EPIQ or other office staff.

3. Assists other offices in regard to general operations and specific timekeeper workload needs, including backup / overflow legal assistant assistance, including on-site when required.

4. Oversees the maintenance of office and kitchen supply inventories in a proactive and organized manner as well as purchases of food, beverages and snacks for the office and ensure that related inventory and costs are managed appropriately.

5. Coordinates the maintenance and housekeeping of facility areas, including but not limited to the kitchen, meeting rooms and common areas.

6. Acts as a liaison between legal personnel, staff and clients.

7. Performs other functions and duties as assigned.

QUALIFICATIONS

A Bachelor's Degree is preferred for the Office Administrator position. Must have a minimum of five years of experience working as an office administrator, preferably in a law firm environment. Strong understanding of human resource functions, recruiting, staff development and financial operations is required. The individual must have experience creating and managing a budget process, have excellent management skills, and be a highly effective communicator. Must be proficient in Word, Outlook and related law firm software. Must possess an excellent customer service attitude.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at cwatson@beneschlaw.com.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities