Sr. Sales Director

Summary/Objective:
The Sales Director is responsible for driving sales and revenue growth within the logistics industry with specific experience in warehousing, transportation, drayage, FTL, and value-added services. This role involves developing and maintaining relationships with key customers, identifying new business opportunities, and negotiating contracts. The sales director utilizes their expertise in logistics services to provide tailored solutions for customers, ensuring efficient transportation, warehousing, and supply chain management. They collaborate with internal teams to meet customer needs, achieve sales targets, and contribute to the overall success of the company in the competitive logistics market. Strong communication, negotiation, and problem-solving skills are essential for this position.

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• New Business Development: Identify and pursue new business opportunities within the logistics sector. This involves prospecting, lead generation, and converting leads into long-term customers.
• Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets. This includes market analysis, competitor research, and pricing strategies.
• Customized Solutions: Utilize knowledge of logistics services to create customized solutions for customers, addressing their specific transportation, warehousing, and supply chain requirements.
• Negotiation: Support the negotiations of contracts, terms, and conditions with customers to secure profitable and sustainable business agreements.
• Collaboration: Collaborate with internal teams such as operations, pricing, and logistics experts to ensure seamless execution of services and meet customer expectations.
• Market Analysis: Stay updated on industry trends, market demands, and competitor activities to identify opportunities for business growth and adapt sales strategies accordingly.
• Reporting: Keep CRM up to date. Prepare and analyze sales reports, forecasting future sales trends, and reporting on sales activities to management.
• Compliance: Ensure that all sales and business development activities comply with company policies, industry regulations, and legal requirements.
• Customer Education: Educate customers about the company’s logistics services, industry best practices, and relevant technologies to add value to their supply chain operations.
• Problem Solving: Address customer concerns, resolve issues, and provide effective solutions to ensure customer retention and positive referrals.
• Networking: Attend industry events, conferences, and trade shows as requested to network with potential customers and stay updated on industry developments.
• Continuous Improvement: Continuously improve sales techniques, product knowledge, and customer relationship skills through training and professional development

Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust