Principal, Chief of Staff (D&A Performance) Hybrid

Summary

Serve as a strategic thought partner for the VP of D&A Performance driving clarity execution and measurable outcomes for the business. The role requires consultinggrade problem solving executive communication and the ability to operate handson in a matrixed environment.

What Youll Do

Strategic Leadership & Operating Rhythm

Establish and maintain a clear operating cadence including leadership forums and allhands meetings creating team alignment and shared context. Maintain enhance or deprecate current activities as needed

Develop launch and own leadership accountability for the organization (e.g. Quarterly Operating Reviews Executive leadership readouts town halls) and produce crisp narratives and materials

Cross-functional strategic alignment with core internal partners (e.g. Technology Business Teams Analytics & Data Science Teams)

Financial Health & Cross-Org Prioritization

Develop a strategic financial perspective for the organization spanning all financial levers enhance partnership with Finance counterparts for alignment and tracking over the calendar year

Guide value framing tradeoffs and resourcing to maximize business impact across our digital product and customer engagement / experience teams

Execution Performance & Outcomes

Partner with Analytics team to stand up KPIs for product development and customer engagement programs and report progress with databacked insights

Proactively identify risks / blocks and coordinate crossfunctional resolutions to keep outcomes on track

Executive Enablement & Communications

Develop briefs memos and execready storytelling for executive leadership and external audiences; simplify complexity into action

Represent the function in crossenterprise forums and synthesize external signals (market / tech) into clear recommendations

People Talent & Culture

Partner with HRBPs for improved cross-org talent calibration increased internal talent mobility strategic staffing and the development of a strong early career pipeline

Foster team vitality through measurable engagement activities and transparent goal laddering down through leadership levels

Enterprise Connectivity & AdHoc Strategy

Drive partnership with business technology and data teams to enable strong alignment through consistent communication and evaluation of progress against business performance

Ensure we have alignment between deliverables and team capacity highlighting gaps and developing infrastructure to track

Qualifications

Required

8 years of progressive experience in strategy analytics product consulting or COS / COOtype roles (healthcare preferred)

Familiarity with Product development and customer engagement concepts with a track record of connecting digital experiences to business value

Strong financial background and experience securing funding in highly matrixed environments

Demonstrated program leadership experience and the ability to drive clarity and results in matrixed environments without formal ownership

Exceptional executive communication and storytelling (decks memos) and stakeholder influence skills

Preferred

Advanced degree (MBA MS Information Systems MS Analytics or related)

Tangible experience designing developing and implementing enterprise digital initiatives and frameworks at scale

Demonstrated experience enacting transformational change as opposed to stepwise improvements

Exposure to payer / provider or integrated healthcare environments

Work Arrangement

Travel 10% as business needs require

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email : for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco / nicotine users in states where that is legally permissible. Candidates in such states who use tobacco / nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include : Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Required Experience :

Senior IC

Key Skills

Design,Camp,Logistics & Procurement,Account Management,Customer Support

Employment Type : Full-Time

Experience : years

Vacancy : 1