Payment Processing Specialist

A company is looking for a Payment Processing Specialist to support high-value merchant clients in payment-related onboarding and ongoing support.

Key Responsibilities

Act as the primary contact for complex merchants, managing payment onboarding and providing escalated support

Analyze transaction behavior and merchant reports to identify trends and potential risks

Collaborate with cross-functional teams to resolve complex processing issues and document product defects

Required Qualifications

College or university degree preferred

2-4+ years of experience in merchant processing or financial services support

Hands-on experience with complex merchants or multi-entity accounts

Strong understanding of card processing fundamentals

Experience with payment processing platforms such as Stripe or ProPay is an asset