PROGRAM ASSISTANT

Job Description

Job Description

Description :

COMPANY DESCRIPTION :

Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.

POSITION SUMMARY :

The Program Assistant will assist management, monitor guests, and promote a safe and secure environment.

CORE WORK PRINCIPLE :

Colossians 3 : 23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

PROGRAM ASSISTANT ESSENTIAL FUNCTIONS :

• Actively monitor guests, ensure compliance with all program guidelines and expectations.
• Conduct property / room inspections, as needed.
• Follow established protocols for medical emergencies and unusual / disruptive activity.
• Provide written documentation, as required (may include reports, presentations, and data analysis).
• Facilitate conflict resolution and intervene to diffuse any potential volatile and / or hostile situations, as needed.
• Assist with intake, discharge, and / or orientation processes, as requested.
• Attend scheduled department / team meetings, as requested.
• Conduct tasks and projects assigned by Program Manager. (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; and chaperoning children.
• Commitment to URM (Union Rescue Mission) mission, vision, and core values.
• Encourage guests in their faith and growth in Jesus Christ.

PHYSICAL DEMANDS :

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

WORK ENVIRONMENT :

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

Requirements :

EXPERIENCE, EDUCATION AND LICENSURES :

KNOWLEDGE, SKILLS, AND ABILITIES :

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