Automotive Service ManagerDeacon Jones CJDR • Smithfield, NC, United States
Automotive Service Manager
Deacon Jones CJDR • Smithfield, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]$150,000+ for the right candidate! Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Oversee daily service department operations to ensure efficiency, profitability, and customer satisfaction Lead, mentor, and motivate service advisors, technicians, and support staff Monitor service performance metrics (CSI, productivity, profitability) and implement improvements Drive a customer-focused culture by ensuring clear communication, accurate estimates, and timely service delivery Partner with Parts, Sales, and Fixed Ops leadership to achieve dealership goals Maintain compliance with manufacturer standards, warranty procedures, and safety regulations Previous Automotive Dealership Service Manager or Fixed Operations experience required MOPAR experience preferred Dealertrack and DMS experience required Proven ability to manage a high-volume service department while maintaining strong CSI scores Strong leadership, communication, and organizational skills Ability to recruit, train, and retain top talent Knowledge of warranty processes and OEM requirements Valid drivers license and clean driving record Please upload your resume. Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening.
1109 North Brightleaf Blvd., Smithfield, NC 27577
Automotive Service Manager
RARE OPPORTUNITY!
$150,000+ a Year for the Right Candidate!
Dealership Service Manager Experience Required
MOPAR Experience Preferred
DealerTrack & DMS Experience Required
Lead a High-Performing Service Team!
Deacon Jones CJDR is looking for an experienced Automotive Service Manager to lead our service department, drive customer satisfaction, and oversee daily operations. The ideal candidate is a strong leader with dealership service management experience who can motivate a team, maintain efficient workflows, and ensure every customer receives the high-quality care vehicle owners expect.
Why Work for Deacon Jones CJDR?
For over 40 years, Deacon Jones CJDR has been a trusted, family-owned dealership rooted in excellence and community values. Heres what makes them stand out :
- Family-Owned Legacy : Built on integrity and authentic customer care, the Deacon Jones name is synonymous with trust across North Carolina.
- Our motto is : 'We Treat You How We Would Like to be Treated'.
- The Deacon Jones Advantage : Employees and customers alike benefit from exclusive perks, including repair coverage for the first year or 15,000 miles.
- Certified Technicians & OEM Parts : Work alongside professionals who prioritize quality and precision, using genuine Mopar parts to keep vehicles in peak condition.
- Customer-First Culture : The team is committed to making every experience seamless and stress-free, backed by knowledgeable staff and flexible financing options.
- Community Engagement : With deep ties to Smithfield and surrounding areas, Deacon Jones CDJR supports local causes and fosters a welcoming, respectful workplace.
We offer :
Responsibilities Service Manager :
Requirements Service Manager :
We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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