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Franchise Sales and Development Manager
Franchise Sales and Development ManagerSupport Center • West Covina, California, United States
Franchise Sales and Development Manager

Franchise Sales and Development Manager

Support Center • West Covina, California, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Summary

The Franchise Sales
and Development Manager is responsible for driving the strategic growth of the
brand through the recruitment, onboarding, and support of qualified franchise
partners. This role combines franchise sales expertise with operational insight
to ensure sustainable expansion, brand consistency, and franchisee success,
particularly within the fast-paced Quick Service Restaurant (QSR) industry.

ESSENTIAL
FUNCTIONS

SPECIFIC
KEY RESULT AREA (KRA):

1. Franchise Sales & Recruitment

  • Develop and execute strategic
    franchise sales plans to achieve aggressive growth targets.
  • Identify, qualify, and engage
    prospective franchisees through lead generation, networking, digital campaigns,
    and broker partnerships.
  • Present the brand’s value
    proposition and operational expectations to potential franchisees.
  • Guide candidates through the full
    franchise discovery process, including application, due diligence, and contract
    execution.
  • Collaborate with legal teams to
    ensure franchise agreements comply with regulatory and brand standards.

2. Franchise Development & Support

  • Coordinate support for franchisees
    with site selection, site approval, and store build-out processes.
  • Coordinate onboarding, training, and
    pre-opening support in collaboration with concerned departments.
  • Promote multi-unit ownership and
    assist high-performing franchisees in scaling their operations.

3. Strategic Planning & Reporting

  • Maintain accurate records of
    franchise sales pipelines, territory development, and performance metrics using
    Customer Relationship Management (CRM) tools.
  • Prepare and present regular reports
    on franchise growth, revenue impact, and strategic opportunities to Franchising
    Department head.
  • Stay informed on industry trends,
    competitive activity, and consumer behavior to inform strategic decisions.

Job
Specifications

Education:

  • Bachelor’s
    degree in business, Marketing, Hospitality, or a related field, MBA preferred.

Experience:


  • At least 5 years of experience in franchise sales and development,
    preferably within the QSR or food service industry [experience in franchising,
    licensing, sales business development experience involving complex
    negotiations with business owners/C-suite executive level a MUST] Real Estate
    experience a plus.

  • Proven track record experience in franchise recruitment and
    territory development

  • Proficient in Customer Relationship Management (CRM) platforms and
    Microsoft Office Suite, or any equivalent
    combination of education and experience from which comparable knowledge,
    skills, and abilities have been achieved.

Location: Candidate must be based in a
major metropolitan area such as New York, Chicago, Los Angeles, or other major
metros in the Northeast, Midwest, or West Coast.





Travel
requirements: 75%

Competencies and
Capabilities

  • Strategic sales and
    market planning
  • Franchise
    relationship and stakeholder management
  • Operational and
    financial acumen
  • Brand stewardship
    and compliance
  • Sales business development
  • Adaptability and
    problem-solving
  • Strong understanding
    of franchise models, legal frameworks, and operational best practices.
  • Franchise licensing

Leadership Brand (Inspire Joy) Dimensions



  • Driving Superior Performance
  • Win through People
  • Learning from different views
  • Make a Difference
  • Establish Trust
Behavioral Attributes (live the core values of the organization):

  • Customer Focus
  • Speed with Excellence
  • Humility to listen and learn
  • Spirit of Family and Fun
  • Integrity




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Franchise Sales and Development Manager • West Covina, California, United States

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