EHR Application Specialist 1

Shared Services : Information Systems, App Svcs Training and Quality (Full-Time, Day Shift) -

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

The EHR Application Specialist I is responsible for the ongoing design, build, testing, validation and ongoing support of mission critical application(s). Requires the ability to interact with clients and demonstrate basic critical thinking and follow through skills when developing solutions to identified issues. These services may be provided for both the LLUMC and LLUCH hospitals. Perform other duties as needed.

Associate’s Degree required in computer science, information systems, healthcare, or a related field or an additional three years of experience required in lieu of degree. Bachelor's Degree preferred. Minimum one year of previous experience with Epic and / or other healthcare systems is preferred. Valid Driver’s License required at time of hire. As a requirement of this position you must receive Epic certification for the module you've been hired into. To satisfy this job requirement, you must receive a passing score (as defined by Epic), within three attempts, on all required exams and projects. This certification must be received within 6 weeks of your last day of class.

Basic knowledge of the business / operational area supported by application. Knowledge and understanding of related Information Technology trends and applications. Basic knowledge of clinical or business / revenue cycle workflow in healthcare. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Basic knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills. Solid organizational skills including familiarity with the usage of project planning tools and Project Management Methodologies. Able to organize technical work; demonstrate planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information with minimal guidance; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effectively with minimal guidance. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail. Ability to work effectively with good personal time management skills and ability to multi-task with limited oversight. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.