Service Manager - AutoNation Acura Gulf FreewayCarDash • Houston, TX, US
Service Manager - AutoNation Acura Gulf Freeway
CarDash • Houston, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Proven leadership experience Strategic thinking and execution skills Passion for innovation and people development Assist all subordinate service and sales personnel in all phases of their job descriptions Properly document employee behavior that may result in punitive job actions such as termination Report to management any circumstances that compromise the integrity of the dealership Work with the parts department as appropriate to ensure proper stocking of high use parts Collect accounts receivable for service work Obtain competitive bids on all tools, equipment, sublet repairs, supplies, etc. Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately Ensure that all required technical publications, periodicals, bulletins, etc. are obtained, kept up-to-date and properly maintained Quality check completed jobs Ensure that all the necessary shop equipment is in proper working condition Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly Ensure that proper service sales techniques are being used Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters Communicate with customers before issues arise and get involved in escalated customer issues Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis Serve as liaison with factory representatives in the absence of fixed operations or service director Establish and maintain a good working relationship with customers to encourage repeat referral business Monitor staffing levels, compensation levels and department turnover Assure proper repair order flow to satisfy warranty / dealership / business office requirements Maintain reporting systems required by general manager, company and manufacturer Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates Direct and schedule the activities of all department associates Hire, train, motivate, counsel and monitor the performance of all service department staff Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, etc. Assist in development of annual service budget for use in connection with annual sales forecast Maintain customer satisfaction index rating above that of manufacturer or dealership average High School diploma or equivalent Three to Five years of experience in an auto repair facility Two plus years of supervisory experience Excellent verbal and written communication and interpersonal skills Proficient knowledge of dealership computer systems Must have a valid driver's license Ability to drive manual transmission vehicles Demonstrated customer service skills Previous industry knowledge of overall operations, management and wholesale relations (preferred) Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
Service Manager
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records. The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer's customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.
Lead the Future of Automotive Retail
At AutoNation, innovation drives everything we dofrom automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we're looking for leaders who are ready to shape the future of automotive retail.
Why You'll Love Working Here
- National scale with entrepreneurial spirit
- Inclusive culture and diverse leadership
- Competitive compensation and benefits
- Opportunities to make a real impact
- Our values and culture
What We're Looking For
Day-to-Day Responsibilities
Requirements for This Job
Exciting Benefits and Perks Await You :
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
[job_alerts.create_a_job]
Service Manager • Houston, TX, US
[internal_linking.similar_jobs]
Your next career move is to join one of our family owned, locally-operated automotive shops.We are looking for enthusiastic managers who want to build a career with a growing company.Precision Tune...[show_more]
CROWN AUTO REPAIR is seeking a dedicated and dynamic Auto Shop Service Manager to join our team.In this crucial role, you will be responsible for overseeing the daily operations of the auto shop, e...[show_more]
The Dealer Relationship Representatives are responsible for identifying, building and maintaining trust-based business relationships with new auto and powersports dealers.They introduce dealers to ...[show_more]
Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric bran...[show_more] The Dealer Relationship Representatives are responsible for identifying, building and maintaining trust-based business relationships with new auto and powersports dealers.They introduce dealers to ...[show_more] 
Aquaria’s mission is to safeguard and unlock a sustainable future for clean water.Aquaria has created proprietary technology that harvests clean water from the air for entire communities.We e...[show_more]
Sorry, Visa / sponsorship not available.Business Development Manager - International Air / Ocean Sales .Salary - $75k to $125k base plus commission.
Dental insurance, Health insurance, Life insurance,...[show_more]
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence,...[show_more]
Your next career move is to join one of our family owned, locally-operated automotive shops.We are looking for enthusiastic managers who want to build a career with a growing company.Precision Tune...[show_more]
We are seeking a highly capable individual for Account Manager, US Petcare Division.Primary responsibilities include utilizing solution selling, territory management, and business planning capabili...[show_more]
Have the ability to manage people while driving performance success?.Managed Labor Solutions, a nationwide leading provider of rental car outsource services, is seeking an enthusiastic and experien...[show_more]
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.
We’re searching for an automotive Service Ma...[show_more]
Account Manager – Outside Sales – Houston, TX.Here, you will work in a fast-paced environment filled with challenges and opportunities.
You will be able to try new things, set goals and ...[show_more]
The Service Manager combines good administrative, customer, and.Constant interruptions call for tremendous flexibility, good decision-making and above all good judgment and common sense.Daily Dutie...[show_more]
We are a busy, well-established independent auto repair shop seeking an experienced Service Manager to lead our service department.
This is a leadership role responsible for service advisors, ticket...[show_more]
As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations.
Along with your communication skills and automotive knowle...[show_more] If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.
We’re searching for an automotive service ma...[show_more] 
Residential Field Service Sales Manager.Full-Time | Competitive Pay + Performance Bonuses.Were looking for a strong leader with field experience and proven sales skills to manage a team of resident...[show_more]
Automotive Service Manager-2209
Precision Tune Auto Care - Selwyn Scherer • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Auto shop service manager
Genius Agency AI • Houston, TX, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Dealer Relationship Rep - Houston, TX
OneMain Financial • HOUSTON, Texas, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Sales Associate - Team Mancuso Powersports Gulf Freeway
Sonic Powersports • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Dealer Relationship Manager – Auto and Powersports
OneMain Financial • HOUSTON, Texas, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
(Climate Tech) Houston Field Sales Manager
Aquaria • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Business Development Manager - International Air / Ocean
FreightTAS LLC • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Automotive Service Manager
Express Oil Change & Tire Engineers • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Automotive Service Manager-2210
Precision Tune Auto Care - Selwyn Scherer • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Account Manager
Zoetis, Inc • Houston, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Rental Car Operations Manager
Managed Labor Solutions • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Manager / Drive Manager
Team Gillman • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Outside Account Manager - Houston TX
ANTONIO SOFO & SON • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Manager
HTX Material Handling • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Manager
Chimney Rock Car Care • Houston, Texas, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Service Advisor - AutoNation Chevrolet Gulf Freeway
AutoNation • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Manager
Team Gillman • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Field Service Sales Manager
Blue Collar Services • Houston, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]