Director of Strategy - Valley Baptist Medical Center - Brownsville

I. COMPANY BACKGROUND:

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates or has ownership interests in more than 480 ambulatory surgery centers and surgical hospitals. We also operate acute care and specialty hospitals, approximately 160 other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit .

II. MARKET SUMMARY:

Valley Baptist Health System, consisting of Valley Baptist Medical Center-Brownsville and Valley Baptist Medical Center-Harlingen, has been fortunate to serve the Rio Grande Valley for more than 90 years. During this time, the health of our communities has always led the way, guiding us to offer the right services, at the right time, and in the right place: right here at home.

Valley Baptist Medical Center-Brownsville is a 243-bed hospital. From routine visits to life-threatening emergencies, Valley Baptist Medical Center is ready to serve you. We want to provide you with the best service and care possible in a faith-based environment, and wish you a speedy recovery and an early return to your home, family and friends. Your care and recovery are our primary concern.

In 1913 in Brownsville, Miss Nora Kelly opened the Charity Home on Madison Street to serve the homeless. Two years later, the Mexican Revolution brought about the need for a place that could provide medical care. People were fleeing north across the border into Brownsville, some needing treatment for wartime injuries, while others were suffering from diseases such as yellow fever and diphtheria. Ms. Kelly received a donation of $14,000 from the Stillman Family — one of the founding families of Brownsville — to address this problem. In 1917, Divine Providence Hospital opened with the Sisters of Mercy at the helm. This facility quickly proved to be too small for a growing Brownsville. Thanks to a donation of land from James Stillman, and the generosity of other Brownsville residents, Mercy Hospital opened in July 1923.

That same year, 25 miles away in Harlingen, another hospital was being formed by a group of dedicated citizens who saw the need for a modern medical facility. These residents, including Dr. N. A. Davidson, Dr. . Letzerick, S. G. Stringer, and Judge Fred Bennett, set out to build on a foundation that had been laid by Harlingen’s original 10-bed hospital on "F" Street, between Harrison and Tyler streets, in a converted frame house owned by Mrs. Ida Gilbert. Harlingen’s new 36-bed hospital was also built on "F" Street, a few blocks away from the original facility. Valley Baptist Hospital, owned by the Lower Rio Grande Valley Baptist Association, opened as a not-for-profit community hospital on January 22, 1925.

Over the years, both hospitals experienced rapid growth and changes in ownership. In Harlingen, the Baptist General Convention of Texas acquired the hospital in 1945. In Brownsville, the hospital was operated by the Sisters of Mercy and known as Mercy Hospital or “La Merced” for 50 years until 1973, when it came under corporate ownership and became Brownsville Medical Center. In 2004, the Brownsville hospital was purchased by Valley Baptist Health System and its name changed to Valley Baptist Medical Center, Brownsville.

In 2011, Valley Baptist entered into a joint venture with Vanguard Health Systems, bringing the resources and expertise of a respected national health care company to Valley Baptist-Harlingen and Valley Baptist-Brownsville. Then, on Oct. 1, 2013, Vanguard Health System and all its markets became part of Tenet Healthcare Corporation.

In Brownsville, a new wing and major renovations were added in 1952, resulting in an emergency room, a pediatric unit, a new laboratory and an operating room. In 1963, 52 more beds, a labor and delivery area, surgical suites and a radiology department were added. In 1983, part of the original 1923 building in Brownsville was demolished and replaced with the current three-story patient tower.

Also in Brownsville, in 1999, the third floor of a Women’s Center and Emergency Department three-story tower opened. This addition included 10 Labor/Delivery/Recovery Suites, four Women’s Surgery Suites, observation areas, and an expanded 34-bed neonatal intensive care nursery. In 2003 and 2004, the Radiology Department was expanded, and in the last decade, the Edelstein Professional Building opened on the Brownsville campus, housing additional physician offices. Valley Baptist-Brownsville now has 243 beds at its main campus at Central Blvd. and West Jefferson, making it the largest hospital in Brownsville.

In 2007, Valley Baptist-Brownsville expanded beyond its main hospital campus by opening a separate campus in East Brownsville, which includes Brownsville's first inpatient behavioral health facility (with 37 additional beds), and an outpatient mental health program for senior adults. Expansion continued into North Brownsville in 2008, with the opening of an ambulatory surgery center at the North Brownsville Medical Plaza off Expressway 77. This was followed in 2009 by the opening of an imaging center, featuring an open MRI, at the North Brownsville Medical Plaza.

In 2012, both Valley Baptist-Harlingen and Valley Baptist-Brownsville opened new state-of-the-art Cardiac Catheterization Laboratories, to serve Valley patients who need heart catheterization procedures, peripheral (leg) angiograms, and implantable pacemakers. The new cath labs offer state-of-the-art digital imaging, allowing physicians to view angiograms with amazing detail and precision. Valley Baptist has long been the site for ground-breaking heart procedures, with the Valley’s first open heart surgery and cardiac catheterizations being performed at Valley Baptist in Harlingen in 1977.

In 2011, Valley Baptist-Brownsville completed construction to new surgery suites which are benefitting patients needing a wide variety of surgeries, including laparoscopic and other minimally-invasive surgeries. Then in 2012 both Valley Baptist-Harlingen and Valley Baptist-Brownsville added new state-of-the-art robots (Valley Baptist-Harlingen had become the first hospital in the Valley to offer robotic surgery with credentialed staff on site, in 2008). The more precise surgery with Valley Baptist’s da Vinci ‘Si’ roboticsystem means smaller incisions, less pain, and faster recoveries for patients in many cases.

Looking to the future together, Valley Baptist-Harlingen and Valley Baptist-Brownsville remain committed to continuing a “Tradition of Excellence” and to serving our communities with the latest advances in medicine and state-of-the-art high-tech equipment, capably handled through the caring, human touch of our dedicated doctors, nurses and staff.

POSITION SUMMARY:

Leads in development and implementation of facility business strategy

• Develops and implements strategy which leads to improvement in market share consistent with Tenet Healthcare’s mission and core values.
• Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand.
• Assesses market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results.
• Demonstrates exceptional financial management and analytical skills while leading the annual business planning process and preparing forecasts.
• Effectively advises CEO in the development and execution of short- and long-term strategies.
• Establishes and influences others to achieve goals, targets and metrics consistent with strategic and operational objectives.
• Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
• Leads senior executive team in advancing the system’s short- and long-term strategic plans.

Aids in Service Line Development

• Identifies, evaluates, and gains consensus for development of new or expansion of current inpatient and/or outpatient services and programs based on lack of current supply, quality, growth and/or service in the market.
• Works in collaboration with health system/hospital/department leaders to develop strategic service lines ensuring physician engagement to achieve desired results in quality, service, operations and financial metrics.
• Understands all operational components necessary to implement a new or expand a current service line, including but not limited to capital, equipment, people, education, quality metrics and costs.
• Monitors, understands and assesses service line performance by key performance indicators (volume, outcomes, market shares, .
• Gathers competitive intelligence from the community on service line opportunities.
• Leads discussions with physicians, community-based facilities, local payers, providers and employers to gain information related to collaboration and support for strategic initiatives and service line development/enhancement to meet the needs of the community served.
• Work in collaboration with other Tenet and Tenet JV facilities (hospitals and USPI locations) to develop network opportunities and service line enhancements.

Effectively manages the Provider Outreach Program and works to meet community need through recruitment of physicians

• Builds targeted performance objectives for Provider Outreach team which identifies opportunities for greater collaboration to achieve common goals of better serving our shared patients.
• Supports Provider Outreach Program priorities, identifies outreach partners across the care continuum, and develops strategies and metrics while monitoring progress to plan (., physician manpower plan, progress toward service line goals and PRM activity including reach and frequency).
• Ensures community, physician and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues that may impact program development.
• Plans, organizes and directs strategies that develop physician relationships and physician manpower plans consistent with facility service line plans and community need.
• Works in collaboration with physician recruiters to fulfill community need in a manner consistent with service line requirements.
• Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.

Analyzes data to make fact-based decisions and monitors variances to understand facility trends

• Studies internal and external data trends to realize opportunities to better serve the community.
• Identifies and vets new business opportunities based on research and analysis.
• Monitors internal data to understand the driving forces of business variables, and then implements corrective action when/where appropriate.
• Understands and demonstrates competency utilizing all data available.

Leads an effective consumer engagement plan and partners to ensure improvement in consumer experience

• Executes effective marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
• Leads efforts that provide consumer education around care options and collectively enhance patient experience.
• Serves on the patient advisory, physician leadership group and patient satisfaction committees.
• Leads an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility’s market.

ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:

Tenet Core Leader Competencies

Builds Quality Relationships

Builds trust and manages conflict with key stakeholders to maintain collaborative internal and external partnerships (. with staff, other departments, regional and corporate partners, physicians and the community) and engages staff in driving key decisions and initiatives.

Communicates Effectively

Thoughtfully plans messages and uses a variety of methods to match communication effectively with situation and setting to engage staff and colleagues (. large group, small group, 1:1).

Influences Behaviors and Outcomes

Considered a trusted advisor and functional expert who builds consensus in a collaborative way; confronting difficult business decisions in a way that preserves relationships. Inspires desired behaviors and acts as a coach to others.

Drives Organizational Performance

Translates complex strategies into focused and achievable goals and takes decisive action when needed (. times of uncertainty, organizational transitions). Acts as a change leader and creates clarity, energy and commitment to initiatives by gaining buy-in and removing barriers.

Exercises Critical Judgment

Uses a fact-based, analytical, systems-thinking approach to assessing and designing solutions by gathering input from various sources and considering the impact of decisions. Practices due diligence to critically evaluates alternatives that deliver the highest quality and service while applying risk management principles to mitigate cost and maximize revenue potential.

Shapes Organizational Strategy

Builds compelling business cases and plans for strategic initiatives, creating vision, objectives, goals and specific strategies to achieve outcomes; anticipates and adjusts for obstacles. Develops and communicates progressive organizational performance strategies that achieve a competitive advantage (. productivity, quality, culture, talent, internal/external volume and revenue growth).

Builds High Performing Teams

Focuses on developing talent by regularly providing performance and professional development feedback, coaching and guidance. Practices workforce planning and anticipates staffing needs and creates plans to fill key positions through focused selection methods.

Technical Expertise

Possesses the practical and technical functional knowledge and skills to be effective in their current role. Seeks continuous education, training and growth within functional role.

Business Excellence

Understands the balanced scorecard and drives results to meet or exceed target in key department metrics. Focuses on streamlining and improving processes and effectively utilizes labor management tools to achieve budgeted staffing targets. Drives high quality in a cost conscious manner, understands key clinical components and regulatory requirements and inspires a culture of compliance.

Tenet Leader Behaviors

Care

At the center of caring is empathy. Leaders connect with others and learn how to individualize care based on circumstances. Always treating all with respect while showing personal humility.

Serve

Servant leadership enables achievement of higher purpose. Always keeping those we serve at the center to provide priorities. Success that is shared will create momentum that engages all colleagues.

Share

Always connecting people with the plan and creating positive relationships. Frequent honest communication creates an inclusive high-performance environment.

Adapt

Agility in the face of continuous change defines leadership. Encouraging risk and experimentation enables people to be innovate in the face of the evolving marketplace

Learn

Leaders are inspired by curiosity and learning, seeking to develop themselves and others. They reflect on their experience and are eager to find new sources of knowledge to increase their effectiveness.

Achieve

Through prioritization based on our overall aligned direction, leaders focus resources on things that are most relevant for the organization and communities served. Focusing on the future and acting without ambiguity create a climate of accomplishment.

CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS

Minimum of five years of experience in Strategic Planning and Healthcare Strategy/Development is required. Experience developing complex business plans and using data to drive strategy is a must.

• Knowledge of healthcare organization and administration and of standards and laws applicable to managing strategy and planning issues with facility operations.
• Knowledge of healthcare, strategic and financial planning.
• Proven financial management skills, capable of reaching closure and timely accomplishment of objectives with a focus on P & L.
• Knowledge of principles of interactive planning, participatory management and influence management.
• Skilled at executing strategy and problem solving; asks the right questions, follows up and determines the facts, setting priorities based on business opportunity. Skilled at spotting trends and developments. Able to direct the development of business plans and proformas.

Professional Attributes

• Strong project management skills and follow-through from vision to execution, with measurable results to the bottom line.
• An individual highly motivated to work cross-functionally in order to accomplish goals and effect change. Someone skilled at uniting various constituencies to work together harmoniously to achieve high quality patient care.
• One who believes in reaching out to physicians in a unique and innovative manner. He/she strives to be inclusive with physicians on key decisions and meets frequently with physicians to ascertain their needs.
• Excellent at team building and motivating people. Able to identify the right people to execute strategic opportunities and motivate people to act whether they are peers, subordinates, physicians or administrators. Skilled at accomplishing goals through others.
• Someone who understands the dynamics and politics of a hospital environment and has the ability to navigate between disparate entities to successfully unite constituencies toward a common cause.
• An individual who is a “pre-emptive communicator” and one that strives to proactively address issues before they become problems.
• Proven ability to provide high quality, cost effective care through innovation, reputation and positive employee and physician relations.

Personal Attributes

• Excellent interpersonal skills; and a dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker. The ability to communicate clearly and effectively both verbally and in writing.
• An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.
• A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
• A team player, good listener and consensus builder who truly values the input of others and their contributions, and positively responds to such input.

Education/Certifications

• An undergraduate degree in Business, or appropriately relevant field, is required. An advanced degree in Business, Healthcare Administration, or Public Health is strongly preferred.

Compensation

• A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Travel

• Some travel may be required. Selected candidate will be required to pass a Motor Vehicles Record Check

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