Warehouse Supervisor

POSITION SUMMARY

The Warehouse Supervisor will supervise the day-to-day activities of a small team that perform warehouse functions at our warehouse in Madison, TN. This includes shipping, receiving, and material movements. This position will maintain inventory accuracy through cycle counts and will be responsible for making decisions regarding receiving, picking, storing, shipping, and inventory control of goods. Hours are Monday-Friday, 7 am to 3 pm.

CORE FUNCTIONS

Team Leadership

• Supervise, train, and motivate employees.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive and productive work environment.
• Act as the main point of contact for team-related issues and concerns.
• Communicate effectively with team members, management, and other departments.

Quality Control

• Ensure all orders are processed accurately and efficiently.
• Ensure all products are handled and stored correctly to prevent damage.
• Address and resolve any issues or escalate to shift management.

Safety and Compliance

• Promote a culture of safety and ensure compliance with all health and safety regulations.
• Conduct regular safety audits and training sessions.
• Handle incident reports as needed.

Warehouse Material Flows

• Ensure proper execution of all related warehouse processes including all inbound and outbound requirements; internal put-away, picking, shipping, and production replenishment; and any waste stream management including trash and recyclables.
• Ensure proper levels of warehouse staffing to support plant operations.
• Conduct layered process audits as directed and track and report results.
• Complete all required recording of warehouse movements and reporting as directed by MCL Site Manager.
• Act as a backup to warehouse associates in times of staff shortages or work overload.

Inventory Control Flows

• Track, audit, and ensure accuracy of inventory throughout the warehouse.
• Monitor completeness, accuracy, and compliance during inventory transactions.
• Work with MCL Site Manager on E&O inventory and disposition.
• Execute cycle count schedule in compliance with corporate accounting objectives.
• Investigate, identify, and reconcile inventory discrepancies.
• Audit process and paper flow errors to spot inconsistencies that lead to inaccuracy.
• Track productivity measures for all teams and update productivity reports as relevant.

Process Improvement

• Continuously identify areas for process improvement to increase operational efficiency.
• Work with management to implement new technologies or strategies to streamline warehouse operations.
• Track and report warehouse metrics (e.g., inventory accuracy, order fulfillment rates).

Reporting and Communication

• Prepare regular reports on warehouse operations, including inventory levels, order status, and performance metrics.
• Communicate with other departments (such as purchasing, and customer service) to coordinate timely deliveries and resolve issues.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Bachelor’s degree required.
• 4+ years of experience in a warehouse or logistics environment required.
• 1+ year of experience leading a warehouse team required.

Required Licenses or Certifications

• OSHA compliant MHE certifications based on plant equipment with continued renewal as per regulations.

Skills, Abilities, and Knowledge

• MS Office, especially Excel.
• Working knowledge in order processing systems and warehouse management systems.
• Ability to read and interpret documents, such as safety rules, operating instructions, and procedures.
• Ability to write routine reports and communicate effectively to groups of employees.
• Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
• Ability to solve practical problems and deal with a variety of variables in standard and non-standard situations.
• Fluency in Spanish is highly desired.

COMPETENCIES

• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.

SUPERVISOR RESPONSIBILITIES

• Supervisor: Schedules, oversees, and reviews the work of direct reports.

PHYSICAL REQUIREMENTS

This position is subject to Light Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Physical Activities

This position is subject to the following physical activities: talking, hearing, and the use of hands, fingers, or wrists in repetitive motions.

Visual Acuity

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

Working Conditions

This role is subject to inside environmental conditions. Protection from weather conditions but not necessarily temperature changes.

RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck’s 6,000+ associates operate from 35+ facilities across four continents. RealTruck’s industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company’s omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.

Perks That Go the Extra Mile :
At RealTruck, we take care of our people—because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We’ve got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.