Insurance Customer Service RepresentativeApex Placement & Consulting • Bel Air, MD, US
Insurance Customer Service Representative
Apex Placement & Consulting • Bel Air, MD, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.permanent]
[job_card.job_description]401K Paid vacation Prepare insurance summaries, schedules, and proposals for account reviews Manage renewal process, including marketing, client outreach, proposal creation, and policy accuracy checks Conduct 120-day pre-renewal reviews and ensure all updates, applications, and loss runs are completed on time Review and verify policy renewals, audits, and changes; coordinate corrections with clients and carriers Maintain and update files in the agency management system Respond promptly to client emails, mail, and service requests Verify and address cancellations or billing issues, working to retain accounts when possible Process payments, issue receipts, and assist clients with claims reporting and follow-up Prioritize tasks with producers to ensure efficient and timely processing of work Maintain professional, positive relationships with clients, team members, and carriers Stay current on insurance products, coverages, and industry updates High school diploma or equivalent 2+ years as a Customer Service Rep in the insurance industry In-depth knowledge of property and casualty insurance products and coverages Understanding of rating procedures, coverage options, and insurance operations Familiarity with insurance markets, underwriting processes, and rating methodologies Knowledge of—or willingness to learn—the QQ Catalyst Agency Management System Proficient in Microsoft Office Suite, including Outlook, Word, and Excel Active Property and Casualty License preferred or must be willing to obtain within 90 days
Job Description
Job Description
Are you detail-oriented, customer-focused, and passionate about delivering exceptional service? Do you have a background in Insurance and are looking to make the next step in your career?
APEX Placement and Consulting has partnered with an exciting company in Bel Air, MD looking to add an Insurance Customer Service Representative to their already amazing team. Their primary responsibility will be to manage all aspects of client insurance accounts, including renewals, policy maintenance, and client communication. Keep reading for more details!
What’s in it for you :
- 1st shift opportunity – Monday to Friday from 9am-5pm
- Competitive salary ranging between $38,000-$44,000 / yr. depending on experience
- Direct Hire position - you'll be hired on directly with our client!
- Amazing benefit package once hired in permanently
Medical, Dental and Vision
What your day will look like :
What we are looking for :
At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we’re excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.
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Insurance Customer Service Representative • Bel Air, MD, US
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