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Customer Service Representative
Customer Service RepresentativeLUKE SHANAHAN INSURANCE AGENCY INC Farmers Insurance • Camas, WA, US
Customer Service Representative

Customer Service Representative

LUKE SHANAHAN INSURANCE AGENCY INC Farmers Insurance • Camas, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Are you looking to grow? So are we! LUKE SHANAHAN INSURANCE AGENCY INC Farmers Insurance in Camas, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Disability Insurance

Life Insurance

Health Insurance

Dental Insurance

Responsibilities

  • Process customer policy change requests.
  • Document each customer contact in eAgent.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Develop and maintain client relationships.
  • Attend training and continuing education courses.

Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Excellent Communication / interpersonal skills.
  • Professional phone etiquette.
  • A Property & Casualty insurance license is required.
  • No insurance experience required but must be willing to learn

    • Enthusiasm, optimism, and a willingness to see the good in every situation.

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    Customer Service Representative • Camas, WA, US

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