Social Media Program Manager

A company is looking for a Social Media Program Manager to oversee the management of social channels and related efforts.

Key Responsibilities

Oversee community management by partnering with internal teams and agencies to maintain engagement standards and monitor community health

Build and deliver monthly / quarterly performance reports with insights and recommendations

Serve as a liaison between internal partner teams, stakeholders, and external agencies for effective collaboration

Required Qualifications

5-10 years of experience in program management, digital marketing, or channel operations

Strong knowledge of creator / influencer programs, paid media, and community management best practices

Proven ability to analyze data and generate actionable insights

Highly organized and detail-oriented, capable of managing multiple workstreams

Familiarity with tools such as Power BI or Sprinklr is a plus