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Collections Specialist
Collections SpecialistCrown Auto Sales & Finance • Charlotte, NC, US
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Collections Specialist

Collections Specialist

Crown Auto Sales & Finance • Charlotte, NC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

*PREVIOUS COLLECTIONS EXPERIENCE REQUIRED*

AMS Financial DBA Crown Auto Sales is in search of experienced collection representatives who have extensive knowledge of the collections and repo process. Must be detail oriented, focused and able to work in a fast-paced environment. Used car dealership experience preferred but not required. Punctual and reliable is a MUST, we are an ever-growing company and look for quality candidates who can grow with us. Call Center experience and bilingual a plus. *PREVIOUS COLLECTIONS EXPERIENCE REQUIRED*

Auto Finance Collections Agent (FDCPA-Compliant)


Were hiring an experienced Collections Agent with auto finance background and strong FDCPA compliance knowledge.
Responsibilities
Handle delinquent auto loan accounts
Make compliant outbound/inbound calls
Negotiate payment arrangements
Accurately document account activity
Follow FDCPA & state regulations

Requirements
Auto finance / subprime collections experience preferred
Working knowledge of FDCPA
Strong communication & negotiation skills
Professional, customer-focused approach

We Offer
Competitive pay ([hourly/salary + bonus])
Incentives & growth opportunities
Compliance-driven environment

Benefits: PTO (paid time off), Paid Holidays, 401k, Health Insurance Plan, NO Weekends


Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Physical setting:

  • Office
Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends
Supplemental pay types:

  • Commission pay
Ability to commute/relocate:

  • Charlotte, NC 28213: Reliably commute or planning to relocate before starting work (Required)
Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

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