Mail Services Associate - Houston, TX

Mail Services Associate - Houston, TX

Job ID

251445

Posted

17-Dec-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Sales Support

Location(s)

Houston - Texas - United States of America, South Houston - Texas - United States of America

About the Role :

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do :

Audit delivered items with delivery invoices.

Approve or reject deliveries based on inspections and check for contraband.

Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.

Ensure all shipped packages are protected against damage.

Process shipment requests with vendor, advising package owner of arrangements.

Apply appropriate postage amounts and required identification to outgoing mail and packages.

Stock copy rooms and provide first communication for copier fleet production.

Check daily and replenish, if necessary, all mail and postage supplies.

Answer common inquiries or complaints from clients, co-workers, and / or supervisors and effectively present information to an internal group.

Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.

Impact own team and other teams whose work activities are closely related.

Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need :

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

High School Diploma or GED with 3-4 years of job-related experience.

Ability to write routine reports and correspondence.

A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

Ability to evaluate and communicate unusual and / or complex content in a concise and logical way.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Advanced organizational skills with an inquisitive mindset.

Why CBRE?

CBRE prides itself on its RISE values of Respect, integrity, Service and Excellence! CBRE is the global leader in commercial real estate services and investment. This role will provide the following benefits : 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity : CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations : CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply : our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https : / / www.cbre.com / services / plan-lease-and-occupy / experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women / Minorities / Persons with Disabilities / US Veterans)