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Collections Specialist
Collections SpecialistCharlotte Staffing • Charlotte, NC, US
Collections Specialist

Collections Specialist

Charlotte Staffing • Charlotte, NC, US
[job_card.30_days_ago]
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  • [job_card.permanent]
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Collections Specialist

Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.

Responsibilities :

  • Creating and maintaining credit history files
  • Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports
  • Supporting the collection efforts / calls for accounts receivable portfolio
  • Documenting daily collections activity
  • Researching account disputes and billing discrepancies
  • Performing account and payment reconciliations
  • Responding to credit inquiries from external and internal clients
  • Identifying delinquent accounts requiring external collection efforts
  • Identifying bad debt or financial exposure

Requirements :

  • Proven experience in collections, accounts receivable, or a related field
  • Strong communication and negotiation skills, with the ability to handle sensitive conversations professionally
  • High attention to detail and excellent organizational skills
  • Knowledge of billing systems and electronic payment platforms
  • Familiarity with relevant compliance standards, such as Fair Debt Collection Practices Act (FDCPA)
  • Proficiency in Microsoft Office Suite and other applicable office software

    • Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

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