Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance
Develop and implement hospital policies and standard operating procedures (SOPs)
Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations
Oversee inventory ordering and cost control measures
Supervise facility cleanliness and equipment functionality
Financial Management
Manage budgeting, payroll, and financial reporting
Work with accountants and bookkeepers on monthly reconciliations and tax filings
Human Resources
Oversee recruitment, onboarding, training, and performance management for all staff
Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.)
Foster a positive and respectful workplace culture
Conduct staff meetings and training initiatives
Client Service & Marketing
Maintain excellent client service standards and resolve escalated client concerns
Support community outreach, social media, and local marketing initiatives
Build and maintain positive relationships with clients and the community
Minimum Requirements:
3+ years of experience in veterinary management, hospital administration, or multi-site practice coordination
Strong leadership and team-building skills
Working knowledge of California labor regulations and OSHA safety standards
Proficiency in veterinary software, Idexx Ne,o and Microsoft Office
Excellent written and verbal communication skills
Ability to manage budgets, scheduling, and conflict resolution
Strong organizational and multitasking abilities
Benefits:
Competitive salary and performance bonuses
Medical, dental, and vision insurance
401(k)
Paid time off and sick leave
Employee pet care discounts
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