Customer Service Representative

Please submit resume to wichitaclerical@arnoldgrouphr.com to apply.

Pay Rate/Range: $18/hr

Description: This position is responsible for maintaining strong customer relationships, providing technical assistance, and supporting the sales of our products. Candidates must be comfortable working in a fast-paced environment with shifting priorities. In this role, the Customer Service Representative will provide technical assistance and support to customers regarding the organizations products. They will troubleshoot product issues, answer questions, and handle complaints in a professional and timely manner. The position also involves regular communication with company representatives and key distributors to address concerns such as delayed shipments. Maintaining strong customer relationships is essential in order to minimize complaints and ensure a high level of satisfaction. Additional job-related duties may be assigned as needed to support the department.

Job Requirements: Qualified candidates will have a high school diploma or equivalent and 12 years of experience in a customer service or customer relations role. Strong verbal and written communication skills are essential, along with proficiency in personal computer use, filing, 10-key operations, and the ability to type a minimum of 40 words per minute. The ideal candidate will be highly organized, capable of multitasking in a fast-paced, high-volume environment, and adaptable to shifting priorities and daily changes in workload.

Job Type: Direct-Hire

Shift/Schedule: Monday-Friday, 8:00am-5:00pm

The Arnold Group is an Equal Opportunity Employer (EOE)

About Us:

Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunitieswhether its temporary work, a long-term career, or something in between. Were here to connect you with the right fit and provide the support you need to succeed. Lets find your next opportunity together discover how we can help!