Job Description
Job Description
Top Job
Located in Coconut Creek, FL
Salary : $16.00-$18.00 per hour
📍 Location : Coconut Creek, FL
💼 Position : Customer Service - Maintenance Division
🕒 Schedule : Monday-Friday, 7 : 00 a.m. - 4 : 00 p.m.
💰 Pay Rate : $16.00-$18.00 per hour
📌 Type : Full-Time | Temporary-to-Permanent
Job Overview
We are seeking a reliable and customer-focused BILINGUAL Customer Service Representative to join our Maintenance Division . This full-time, temp-to-perm role is ideal for someone who thrives in a fast-paced environment and enjoys supporting both internal teams and residents.
Primary Responsibilities :
- Answer and manage all incoming calls for the Maintenance Department
- Receive and enter all job requests into the computer system
- Update job records and maintain accurate status information
- Schedule handyman visits and director appointments
- Provide radio dispatch support to maintenance staff
- Assist the Director of Operations, supervisors, and maintenance employees with daily inquiries
- Coordinate with outside vendors as needed
- Maintain strong communication with residents, maintenance staff, and vendors
Requirements :
Strong verbal communication skills and professional phone etiquetteGeneral knowledge of building maintenance workExcellent customer service skills with the ability to work with a wide range of personalitiesProficient computer skills, including data entry, email, and basic office softwareAbility to multitask, prioritize duties, and manage time effectivelyStrong attention to detail and organizational abilitiesHigh school diploma or equivalentValid Florida Driver License#3369FL
Express Office : Fort Lauderdale
1506 Northeast Fourth Avenue
Suite 2
Fort Lauderdale, FL 33304