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Collection Agent
Collection AgentWilliams Rush & Associates • Dallas, TX, US
Collection Agent

Collection Agent

Williams Rush & Associates • Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Benefits:
  • Life Insurance
  • Monthly Performance Bonus
  • IRA with company match
  • Competitive base salary + industry-leading commission structure
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting payments from your customers.

What Youll Do:


  • Manage outbound and inbound calls to recover outstanding balances
  • Utilize skip-tracing tools and techniques to locate customers
  • Negotiate and set up payment arrangements with consumers and businesses
  • Maintain accurate and up-to-date account documentation
  • Provide excellent customer service with professionalism and empathy
  • Ensure compliance with FDCPA and internal policies
What Were Looking For:


  • Bilingual in Spanish (preferred but not required)
  • Minimum 3 years of experience in third-party collections
  • Proven negotiation and sales skills
  • Strong communication and interpersonal abilities
  • High energy, friendly demeanor, and a professional appearance
  • Self-motivated with the ability to work independently and as part of a team
  • Detail-oriented with excellent time management and organizational skills
  • Proficient with Microsoft Office and collection software platforms

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Collection Agent • Dallas, TX, US

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