Cash and Trade Process Representative

Public Sector Lockbox Operator

The Public Sector Lockbox business is a 24 / 7 operational unit which provides a variety of services to government clients to assist them in managing their receivables and important documents. The functions of this business include Mailroom, Batching, Scanning, Dispatch, and Data Entry for a variety of clients. A successful candidate must be able to work most holidays and weekends, and successfully complete the background and Treasury File process.

Responsibilities :

• Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc.
• Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records.
• As a critical member of operations production team, meet and / or exceed production and quality standards across minimum of three of the site's functional areas, as well as being a subject matter expert.
• Professionally interact with team members, peers and managers across shifts to ensure client timelines and quality requirements are met.
• Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day.
• Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines.
• Expected to identify potential issues, recommend solutions and escalate to local management as necessary.
• Expected to identify and submit process improvements.
• May support training needs.
• May participate in projects and / or committees as appropriate.

Qualifications :

Operations - Transaction Services

Cash Management

Full time

Irving Texas United States

$39,520.00 - $46,810.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.