Front Desk Reception

Job Description

Job Description

About the Role :

Orthopedic Center of Illinois is hiring a Front Desk Receptionist to join our Team! The receptionist plays a crucial role in creating a welcoming environment for visitors and clients at our Springfield location. This position is responsible for managing the front desk operations, ensuring that all inquiries are handled efficiently and professionally. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and support. Additionally, the Front Desk Receptionist will assist in administrative tasks, contributing to the overall smooth operation of the office. Ultimately, this role is vital in maintaining a positive image of the organization and enhancing the experience of everyone who interacts with our team.

Minimum Qualifications :

• High school diploma or equivalent.
• Proven experience in a front desk or customer service role.
• Strong verbal and written communication skills.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Responsibilities :
• Greet and welcome visitors, ensuring a friendly and professional atmosphere.
• Answer and direct phone calls, taking messages when necessary.
• Manage appointment scheduling and maintain the front desk calendar.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.

Skills :

The required skills for this position, such as strong communication and customer service abilities, are essential for creating a positive first impression for visitors. Proficiency in computer applications is utilized daily to manage appointments and maintain records efficiently. Organizational skills are crucial for handling multiple tasks simultaneously, ensuring that the front desk operates smoothly. Preferred skills, like familiarity with office management systems, can enhance efficiency and streamline processes. Overall, a combination of these skills will enable the Front Desk Receptionist to contribute significantly to the team's success and the satisfaction of our clients.

Salary dependent upon experience with a pay range of $15.00 - $19.00 per hour. Hours are Monday - Friday 9a-6p with a Saturday rotation 8a-12p.