Order Entry / Billing Coordinator

Order Entry / Billing Coordinator

Coordinator Order Entry / Billing

West Seneca, NY | Full-Time | On-Site

Job Summary

Order Entry / Billing Coordinator is responsible for accurately entering and verifying customer orders, coordinating shipping and billing details, resolving pricing discrepancies, and supporting timely invoicing while working closely with Sales, Supply Chain, and Customer Engagement teams in a fast-paced environment.

About Rosina Food Products

Rosina Food Products, Inc. is a family-owned food manufacturing company known for quality, teamwork, and long-term career growth. We are seeking a detail-oriented and organized professional to join our Finance & Administration team.

Responsibilities

• Receive, verify, and accurately enter customer orders received via fax, phone, email, or EDI
• Communicate with Sales Teams, brokers, customers, and internal departments to clarify order details
• Create and verify Bills of Lading
• Coordinate shipping and delivery requirements with Supply Chain and transportation partners
• Communicate with carriers to confirm delivery appointments
• Support customer invoicing by ensuring invoices are prepared and distributed accurately and on time
• Resolve pricing discrepancies and update promotional activity in the trade management system
• Identify and follow up on order exceptions such as minimum weight issues or date changes
• Track department metrics and assist with reporting and process improvement
• Collaborate closely with the Customer Engagement Team
• Perform additional administrative and support duties as needed

Qualifications

Work Environment

Why Join Rosina?

Stable, family-owned company Supportive, team-oriented culture Growth and development opportunities Competitive pay and benefits - $21.00 / hr-$23.00 / hr

Apply today to join a company where accuracy, teamwork, and customer service matter.