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Spa Associate
Spa AssociateHand & Stone - 2525 Arapahoe Ave - Boulder, CO • Boulder, CO, US
Spa Associate

Spa Associate

Hand & Stone - 2525 Arapahoe Ave - Boulder, CO • Boulder, CO, US
[job_card.30_days_ago]
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  • [job_card.part_time]
[job_card.job_description]
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule


Job Title: Spa Associate (Front Desk Staff)


Location: Hand & Stone Massage and Facial Spa in Boulder, CO
Job Type: Part-Time
Compensation: Hourly + Service Discounts + Performance Bonuses


Why You’ll Love Working With Us


We’re a peaceful, client-focused day spa offering massage and facial services in a serene, upscale environment. Our team is passionate about wellness, professionalism, and creating a space where guests feel truly cared for. As a Spa Associate, you’ll be the welcoming face of our spa and a key part of delivering exceptional guest experiences.


What You’ll Do


  • Greet clients warmly and professionally
  • Manage phone calls, emails, and online bookings
  • Schedule appointments to optimize therapist availability
  • Handle check-ins, check-outs, and payment processing
  • Maintain a clean, organized front desk and lobby area
  • Educate guests on services, products, and spa policies
  • Upsell retail products, spa packages, and gift cards
  • Meet sales goals for memberships, upgrades, gift cards, and promotions
  • Resolve client concerns with empathy and professionalism
  • Support daily operations and team communication
What We’re Looking For


  • Experience in customer service or front desk roles (spa/wellness preferred)
  • Strong communication and multitasking skills
  • Competence in Google Workspace and Microsoft Office
  • Comfort with scheduling software and basic tech tools
  • Calm, professional demeanor in a fast-paced environment
  • Passion for wellness, beauty, and client care
  • Availability for evenings and weekends
Perks & Benefits


  • Service and retail discounts
  • Performance bonuses based on membership sales
  • Supportive, team-oriented culture
  • Ongoing training and growth opportunities

Qualifications:
  • Having a high school diploma or equivalent is required
  • Must be 18 years old or older
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision

Ready to bring calm, care, and confidence to every guest experience?
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Spa Associate • Boulder, CO, US

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