Cenveo is a leading North American manufacturer of envelopes with more than a century of industry expertise and approximately 30 billion envelopes produced annually. We are seeking an experienced Customer Service Account Representative--with strong account management capabilities and print industry knowledge preferred--to join our Jersey City team.
The ideal candidate brings 4--5 years of customer service and client account management experience, ideally within print, manufacturing, or a related industry. This role requires a polished communicator who can manage complex client needs, support sales, and ensure seamless coordination with production.
Cenveo offers competitive compensation and a comprehensive benefits package.
Job Summary
Under general direction, the Customer Service Account Representative serves as a key liaison between customers, sales, and manufacturing. This role requires a proactive, solutions?oriented professional who can manage client accounts with the sophistication of an Account Manager--advising on product availability, pricing, scheduling, and issue resolution while ensuring an exceptional customer experience.
Primary Duties and Responsibilities (*Essential Functions) These are functions a qualified incumbent or applicant must be able to perform with or without reasonable accommodation.
Other (Non-Essential) Functions Included functions which are normally performed by persons holding this title. However, these functions may be reassigned to other employees as part of a "Reasonable Accommodation" under the ADA.
Customer Service Representative • Jersey City, NJ, United States
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