EWORD Solutions, a Rapid Care Group company, delivers comprehensive legal support services – from transcription and e-filing to records retrieval and medical review – designed to help California workers' compensation and personal injury law firms. The company seeks an experienced Division Manager to drive growth, profitability, and exceptional client service.
Key Responsibilities Manage daily operations and ensure division performance meets strategic and contractual goals.
Develop, implement, and monitor business plans, budgets, and policies to support growth and profitability.
Lead, coach, and evaluate team members engaged in legal support work.
Work closely with the sales team and the records retrieval team to support client acquisition, onboarding, and retention; participate in sales presentations and strategic accounts engagement.
Collaborate with offshore support teams and the records retrieval team to ensure seamless execution, accuracy, and service delivery aligned with client expectations.
Respond to client inquiries and resolve operational issues promptly.
Ensure compliance with company policies, legal standards, and industry best practices.
Represent the company’s values and commitment to quality in every interaction.
Qualifications Bachelor’s degree in business administration, pre-law, or related field required.
Minimum 5 years of management experience, with 3 years in a supervisory role in a service-based or legal support environment preferred.
Proven experience supporting sales or business development efforts in a service-oriented environment.
Demonstrated experience in strategic planning, budget management, and process improvement.
Strong interpersonal, leadership, and communication skills.
High level of proficiency with modern productivity and workflow software.
Strong analytical and decision-making skills in a fast-paced setting.
Powered by JazzHR
Division Manager - Legal Support Services • Glendale, CA, US
Is this your next job Read the full description below to find out, and do not hesitate to make an application.Drive Service and Operational Excellence.Goodwill Southern California is seeking a Reta...[internal_linking.show_more]
A leading gaming company headquartered in Beverly Hills is looking for an experienced Internal General Counsel.This position provides legal advice to executive leadership and oversees corporate leg...[internal_linking.show_more]
To be considered for an interview, please make sure your application is full in line with the job specs as found below.We are seeking a dynamic and experienced Managing Attorney to lead our legal t...[internal_linking.show_more]
LA (Century City), 4 days per week.Ensure you read the information regarding this opportunity thoroughly before making an application.The Senior Manager, Legal Recruiting & Associate Life will over...[internal_linking.show_more]
Please note that this position is based on our campus in Madison, WI, and requires relocation to the area.We recruit nationally and provide financial relocation assistance.We are seeking an excepti...[internal_linking.show_more]
At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for cust...[internal_linking.show_more]
Neros is a defense technology company rebuilding America’s drone industrial base.We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, an...[internal_linking.show_more]
You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.The Business Development Manage...[internal_linking.show_more]
The Walt Disney Company is seeking an experienced professional to join its Integrity & Compliance @.Interested in learning more about this job Scroll down and find out what skills, experience and e...[internal_linking.show_more]
A leading asset management firm in Los Angeles is seeking an Associate Vice President for its Legal Strategy + Innovation team.This role focuses on building and operationalizing an effective legal ...[internal_linking.show_more]
HERS Advisors has partnered with an internationally recognized labor and employment law firm who is looking for a Litigation Support Manager to work in their Los Angeles or Orange County, Californi...[internal_linking.show_more]
Los Angeles Community College District Office.Serves as the chief legal officer and advisor to the Board of Trustees, Chancellor, Personnel Commission, and senior management; provides executive lea...[internal_linking.show_more]
Major Los Angeles law firm seeks a service-oriented and collaborative minded Legal Research Manager.Firm seeks candidates with an ALA‑accredited MLS degree and at least 3 to 4 years of senior-level...[internal_linking.show_more]
Summary Launch a prestigious career as an Attorney with ICE's Office of the Principal Legal Advisor (OPLA)! Join a legal team dedicated to defending the nation's immigration laws and safeguarding t...[internal_linking.show_more]
A nuclear fuel production company in Los Angeles is seeking an Associate General Counsel to facilitate legal operations and help build the legal function from the ground up.The role requires managi...[internal_linking.show_more]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[internal_linking.show_more]
Senior Litigation Counsel role at Liberty Mutual Insurance.Lead Trial Attorney on high-exposure insurance defense cases across multiple jurisdictions.The position requires a seasoned litigator with...[internal_linking.show_more]
DISQO builds the world’s most trusted ad measurement platform that fuels brand growth.The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI‑driven intellig...[internal_linking.show_more]
){kind=logo}
