Customer Service Expert

• Bonus based on performance
• Flexible schedule
• Training & development

• Competitive Compensation
• Part-Time 25 hours per week may include Saturdays

• Previous retail customer service or sales experience including but not limited to:
  • Ability to translate customer requirements into final products or services
  • Multitasking: must have the ability to process multiple requests/projects simultaneously
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
• Proficiency with Microsoft Office applications Google Suite and Windows is preferred
• Ability to work flexible hours

• Assist customers with shipping and packaging services
• Assist customers with their needs in person through email and by phone
• Process customer sales through the point-of-sale system
• Upsell cross-sell and actively participate in marketing and promotional initiatives
• Open and close the center which includes cash registers computers and other center systems
• Assist management in maintaining ordering and stocking inventory
• Interact with UPS FedEx DHL and USPS couriers other vendors and all store staff
• Sort and deposit mail in private mailboxes
• Capture complete tasks and organize Virtual Mail
• Maintain the center consistent with established standards

• A high school diploma or equivalent
• Valid drivers license
• Must be able to stand behind a sales counter for extended periods of time (60 minutes)
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by email telephone and in person
• Must perform all duties in a safe and efficient manner

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.