Personal Trainer

Description

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to "Improve Lives Through Fitness". Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

RESPONSIBILITIES

The Personal Trainer focuses on providing a positive fitness experience relevant to our member's specific goals (S.M.A.R.T. goals) through scientifically based, personally tailored fitness programs. The Personal Trainer creates value in our fitness programs and member experience through one-on-one personal training, small group training and member engagement activities including, but not limited to, fitness floor member engagement, relevant fitness special events, external fitness education and outreach. The Personal Trainer drives retention through motivation, accountability, consistency and knowledge-based fitness programs where growth and results are a main focus. This applies to both the member experience and their personal training business.

• Providing a legendary member experience as a NYSC club ambassador by providing service and solutions to meet the needs of the member and the business.
• Reviewing and adhering to all NYSC and our family of brands documents including but not limited to policies and procedures, employee handbook, state supplements, codes of conduct, etc.
• Properly utilizing all fitness tools provided.
• Maintaining client programs and fitness assessment forms; proper storing in home facility.
• Maintaining PT certifications and necessary continuing education credits.
• Being on time for all shifts.
• Creating smart goal action plans to meet individual goals for revenue, sales and retention.
• Quickly addressing any member issues, questions or concerns regarding their fitness programs, including cancel requests, suspensions and transfers and escalate issues to management appropriately.
• Quickly addressing any maintenance or equipment issues that are visible to members.
• Making sure that fitness equipment is maintained and fitness floor meets or exceeds safety and functional standards.
• Completing all administrative tasks including, but not limited to, scheduling PT sessions two weeks in advance, rescheduling all canceled appointments, updating availability monthly, and following session authorization policies.
• Proficiency in the use of our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC and our family of brands.
• Partnering with Fitness Leaders, and the Operations / Sales team to meet new members and prospects, to evaluate their needs to provide fitness services at POS.
• Regularly partnering with Fitness Leader for direction, coaching and feedback.
• Successfully navigating through basic IT platforms.
• Hitting and exceeding all revenue, session and sales targets reflecting a consistent month over month growth.
• Engaging with members, clients and peers through internal and external prospecting activities.
• Working closely with clients, maintaining accountability by keeping in contact with clients outside of training appointments.
• Delivering safe and effective fitness programs followed with documented mid-program fitness assessments.
• Working with individual clients around their specific needs, goals and schedules to prescribe a tailored fitness program to gain the best result.
• Must meet and maintain monthly and quarterly production minimums for specified PT professional job role.
• Additional duties as assigned.

QUALIFICATIONS & EXPERIENCE

APPROVED LIST OF PERSONAL TRAINING CERTIFICATIONS AT NYSC - REQUIRED FOR HIRE

SCHEDULING REQUIREMENTS