Client Delivery Manager (NYC)UpClear • New York, NY, US
[error_messages.no_longer_accepting]
Client Delivery Manager (NYC)
UpClear • New York, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Lead the end-to-end delivery of TPM software implementations from scoping and design to deployment and post-go-live support, including managing system integrations with third party systems. Serve as the primary liaison between CPG business stakeholders and technical delivery teams, translating business requirements into actionable plans. Manage multiple concurrent projects, including enterprise-level implementations with large stakeholder groups and intricate system integrations that involve a mix of configuration and tech deliverables Identify key opportunities with clients and upsells where appropriate to drive more value both for client and UpClear Establish broad TPx functional expertise across BluePlanner modules and features Maintain strong customer relationships by understanding their business needs and motivations Identify and raise potential risks and escalations to direct manager, supporting the management of project scope, budget, and timelines within defined parameters. Test software functionality ahead of deployment to clients Train clients on software usage and best practices Lead the change management plan including training, communications, and post-go-live support Full documentation of system configuration for full project handover Bachelor’s degree with a minimum 3-6 years of work experience, including Business Analysis and Project management TPM Software Experience. Familiarity with leading TPM platforms (e.g., BluePlanner, SAP TPM, CAS, Adesso, Exceedra). CPG Industry Knowledge. Understanding of CPG trade terms, promotional spend tracking, and customer planning cycles. Ability to manage delivery through both Agile sprints and milestone-based approaches. Strong collaboration and project management skills Strong stakeholder management and persuasion skills Ability to quickly diagnose and address issues / concerns from multiple levels of the client organization and communicate effectively Ability to successfully manage ambiguity and adapts to changing conditions during project planning and execution Ability to work with standard oversight and identify ways to contribute “above and beyond” day to day tasks Ability to take initiative to establish better “Ways of Working” in the organization and serve as an example and mentor to more junior resources Team player with the willingness to step up when needed Various Health Care Plans you can choose from to best fits your needs (Medical, Dental & Vision) Retirement Plan with company match (401k, IRA) Commuter Benefits Generous Paid Time Off package that grows with seniority (Vacation, Sick, and Public Holidays) Paid Maternity leave Paid Parental bonding leave One month paid sabbatical after five continuous years of work at Upclear Salary $115K-$155K
Job Description
Job Description
ABOUT UPCLEAR
UpClear provides software to growing Consumer Goods brands, helping them plan & analyze volumes, revenue and trade promotion. Our software BluePlanner facilitates collaboration, efficiency, and holistic business analysis throughout the distribution process. We serve clients at various stages of growth across America, Europe and Asia.
Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine consecutive years. UpClear's global headquarters is in New York City and we have offices in London, Paris, and Singapore.
WHY UPCLEAR?
- Develop SaaS consulting and implementation experience and expertise in the CPG / Retail industry
- Opportunities to grow within technical and other areas such as strategy, marketing, and sales activities
- Get on the ground floor of a startup-like company that already has a global reach
About The Role
As Client Delivery Manager, you will be part of UpClear’s global Delivery team. You will work with our new clients (primarily in the US) to deploy our SaaS software as well as provide project management support to our existing client base. The role involves developing and managing project plans, running discovery workshops to gather clients requirements , managing project communications externally and internally, and directing technical resources on our Solutions team. The role includes periodic travel (less than 10%) to client locations for discovery, design, and training sessions but is otherwise office based.
You have opportunities for advancement as the company grows and you develop BluePlanner expertise and project management skills.
Responsibilities
Requirements
Benefits
UpClear employees have access to a range of competitive benefits, including
The salary range listed is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary several factors may be considered as applicable including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority.
[job_alerts.create_a_job]
Client Delivery Manager • New York, NY, US
[internal_linking.similar_jobs]
We inspire purpose-filled living that brings joy to the modern home.With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.
Canada, we achieve together,...[show_more]
Interbrand understands what it takes today to build the world's most iconic brands.To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both commo...[show_more]
The client is a global consulting, technology, and digital firm specializing in the financial services industry.Established in 2001, the company provides innovative solutions to help clients naviga...[show_more]
SIGN ON BONUS FOR EXTERNAL APPLICANTS Coverage Area : Manhattan, Bronx and Westchester County New York.At UnitedHealthcare, we're simplifying the health care experience, creating healthier communiti...[show_more]
Saks OFF 5TH is the premier luxury off-price destination.In its more than 100 stores in the U.Canada, and online, at SaksOFF5TH.
What This Position Is All About : .Under the direction of the Store Dir...[show_more]
IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE : IPG).IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients acr...[show_more]
Job Title : Regional Account Manager – The New Haven Companies, Inc.DBA New Haven Moving Equipment.Prefer candidate lives within 50 miles of Carlstadt, NJ).
The New Haven Companies is seeking a...[show_more]
Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a servant leader with...[show_more]
Recently named one of WorkLife's 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar Group is a global creator company on a mission to liberate the creative voice.Cre...[show_more]
UpClear provides software to growing Consumer Goods brands, helping them plan & analyze volumes, revenue and trade promotion.
Our software BluePlanner facilitates collaboration, efficiency, and ...[show_more]
Thank you for considering Progyny!.Progyny is seeking a strategic and results-driven Director of Client Success to oversee relationships for our large and strategic employer clients.In this role, y...[show_more]
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.Maven's award-winning digital programs provide clinical, emotional, and...[show_more]
Locations : SFO, Chicago, Dallas, Houston, Atlanta, New York / New Jersey.Our team represents Capgemini, a global leader in business technology transformation for more than 55 years.Capgemini partners...[show_more]
The Services Management Coordinator plays a crucial role in the delivery of healthcare services for patients within the assigned area.
The Services Management Coordinator serve as liaison for patien...[show_more]
Fox News Digital is looking for a Manager of Delivery to lead a high-impact portfolio of work spanning several cross-functional teams.
This individual will oversee a team of project managers ensurin...[show_more]
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights.This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the speci...[show_more]
We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...[show_more]
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, Wor...[show_more]
Client Experience Manager (PARAMUS)
Crate & Barrel • PARAMUS, New Jersey, US
[job_card.full_time] +1
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Client Manager
Interbrand • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Delivery Manager
ApTask • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
RN Field Clinical Care Manager
UnitedHealthcare • Yonkers, New York, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Assistant Store Director, Operations
Saks OFF 5TH • Shrewsbury, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager, Client Operations
IPG Mediabrands • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Outside Sales Account Manager
The New Haven Companies. Inc. • Carlstadt, NJ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Field Service Manager
A-Gas Americas • Hackensack, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Manager, Client Services
Whalar Group • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Delivery Manager (NYC)
UpClear • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Director, Client Success
PROGYNY • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Delivery Manager (Technical)
Maven Clinic • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Delivery Partner - Manufacturing / Automotive
Cap Gemini • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Management Coordinator-Suffern NY
Icahn School of Medicine at Mount Sinai • Suffern, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Manager, Delivery
Fox • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sales Director
Sunrise Senior Living • Lincroft, NJ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr. Technical Delivery Manager
BetMGM • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Commercial Lines Senior Client Manager - NJ / NY Metro
World Insurance Associates, LLC. • Atlantic Highlands, NJ, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]