Drive Thru Operator

Job Description

Job Description

General Purpose :

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions :

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions :

Any and all other tasks assigned

Essential Physical Requirements :

Good vision, general and close

Good hearing

Manual Dexterity

Standing, bending, stretching and walking throughout shift

Push and pull heavy objects

Lift and carry 30 pounds

Maintain good personal hygiene / uniform

Essential social & Mental Requirements :

Able to use computer register

Basic reading, writing and math skills

Retain verbal requests

Good verbal skills

Able to work shift work

Retain menu item information

Able to market the menu

Able to handle guest complaints

Works well with others

Able to count change

Maintain composure while under stress

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