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Client Service Specialist
Client Service SpecialistSPECTRUM • ANAHEIM, California, United States
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Client Service Specialist

Client Service Specialist

SPECTRUM • ANAHEIM, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to lead a results-driven sales team and accelerate business growth in specialized markets? As Manager, Vertical Market Sales, Healthcare at Spectrum, you will oversee and empower a team of major account executives, managers and representatives, delivering advanced connectivity solutions to business clients. Your leadership will be key to exceeding sales targets and building strong partnerships that drive Spectrum’s continued expansion and impact.

How You Will Make an Impact

  • Lead, recruit, train and motivate a sales team to consistently surpass monthly sales and billing goals
  • Oversee daily sales activities, conduct weekly team meetings and one-on-one reviews to maintain productivity and ensure effective account management
  • Attend sales calls with representatives to support their development and business acquisition efforts
  • Provide weekly sales summaries and reports to inform strategic decisions
  • Assign high-priority customers and pursue business opportunities with long-term growth potential
  • Collaborate with internal teams such as Market Development, Construction, Sales Support and Marketing to support sales initiatives and customer satisfaction
  • Coach team members in skills and strategies necessary for top performance
  • Comply with established Spectrum policies and procedures and undertake special projects as assigned

Working Conditions

  • Office environment
  • Up to 70% travel required
  • What You Will Bring to Spectrum

    Required Qualifications

    Education

  • Bachelor’s degree from a four-year college or university or equivalent training, education and experience
  • Experience

  • 5+ years of enterprise-level account sales experience in telecommunications or cable, selling Ethernet, Cloud Services, High Speed Data and Fiber Services with a proven record of territory achievement and quota achievement
  • 3+ years of leadership experience in a competitive telecommunications or cable sales environment with strong knowledge of Ethernet, Cloud Services, High Speed Data, Fiber Services and fiber-connected networks
  • Skills

  • Read, write, speak and understand English
  • Developing and executing strategic account plans tailored to key prospects and customers
  • Personnel supervision and office management capability
  • Experience organizing, implementing and maintaining sales goals
  • Demonstrated leadership in high-volume, fast-paced environments requiring teamwork and adaptability
  • Organizational development and advanced business skills
  • Proficiency with telecommunications and networking technologies
  • Above-average business analysis skills using MS Office tools and Salesforce.com or similar CRM platforms
  • Travel up to 70% using a valid and active state driver’s license with a safe driving record
  • #LI-RW1

    SCM518 2026-69779 2026

    Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    The base pay for this position generally is between $99,900.00 and $163,300.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

    In addition, this position has a commission earnings target starting at $84,000 .

    Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

    Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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    Client Service Specialist • ANAHEIM, California, United States

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