Volunteer Coordinator I

Job Description

Job Description

Who We Are

For more than 35 years, El Buen Samaritano (El Buen) has been a trusted community resource for Latino and immigrant families in Central Texas. Through innovative and culturally relevant food access, health literacy, education, and economic mobility programming, El Buen serves more than 30,000 individuals annually. The organization is recognized as both a direct service provider and a systems leader building equitable pathways to health, education, and economic stability.

El Buen engages 100+ program volunteers and interns annually, and over 300 event volunteers who support large-scale initiatives such as Back to School, Hands for Hope, Posadas, ¡Avanzando Futuros!, and other community-wide events that strengthen family stability, community well-being, and belonging.

Visit our website to learn more about our organization : https : / / elbuen.org /

Job Purpose : The Volunteer Coordinator I provides essential support for El Buen’s volunteer engagement activities by coordinating program volunteer recruitment logistics, intake, screening support, onboarding, scheduling, recordkeeping, and data management. As needed, the Coordinator supports the Executive Assistant & Event Project Manager with event volunteer logistics under the direction of the Associate Director (AD) of Development and the Director of Development in the absence of the AD.

This position is critical to the functioning of all El Buen programs, particularly those requiring ongoing volunteer and intern support. The Coordinator ensures seamless program operations by supporting staff with volunteer needs and ensuring volunteers experience a welcoming, culturally responsive, mission-aligned, and safeguarding-compliant environment. The Coordinator is responsible for maintaining and updating the Volunteer Manual, volunteer onboarding training materials, volunteer role descriptions, recruitment and retention, and engagement-related operational tools used across programs.

This is a full-time, exempt position based at El Buen headquarters, generally Monday through Friday, 8 : 00 a.m.–5 : 00 p.m. The role may require occasional evening or weekend work for special events or reporting deadlines. Following a three-month probationary period, employees are eligible to work one day per week remotely in accordance with organizational policy. Employees are expected to attend all staff training, professional development activities, in-person organizational events including CHW Graduations and the end-of-year employee celebration and recognition event.

SCOPE

• Provides administrative and operational support for volunteer processes under the direction of the Associate Director of Development.
• Assists with volunteer recruitment, placement, screening, onboarding support, and retention.
• Maintains volunteer records and reports, safeguarding and compliance documentation, volunteer schedules, and database updates.
• Maintains and updates the Volunteer Manual, volunteer training materials, role descriptions, and onboarding tools.
• Supports Development with event volunteer logistics and day-of coordination as needed.
• Must be insurable under El Buen’s auto policy and able to travel locally.

Essential Duties :

Cross-Department Support and Collaboration (20%)

Community Engagement, Recruitment & Outreach (20%)

Volunteer Intake, Screening & Onboarding Support (20%)

Program Volunteer Support, Communication, Recognition & Customer Service (15%)

Recordkeeping & Data Management (15%)

Professional Development & Collaboration (5%)

Other Duties (5%)

QUALIFICATIONS & COMPETENCIES

Volunteer & Community Engagement team members are relationship-builders who support meaningful volunteer and intern experiences. The Volunteer Coordinator ensures timely communication, accurate recordkeeping, volunteer preparedness, and excellent customer service while supporting cross-program volunteer needs and maintaining foundational volunteer systems.

Required Education & Experience

Required Skills & Abilities

Preferred Qualifications

What We Can Offer You for All Your Hard Work :

El Buen will match employee contributions dollar for dollar, up to 4%

8 paid holidays are observed each year, plus Thanksgiving Week (Fall Break), Winter Break in December ( up to 10 days ) through New Year’s Day

Safeguarding certification is required to work as an employee at El Buen Samaritano Episcopal Mission (El Buen), an institution of the Diocese of Texas. The steps in this process help to protect the individuals who are employees; the children, youth or adults with whom you work, and the institution (El Buen) where you work. Our goal is to make El Buen a safe place where each person is treated with care and respect.

Criminal background check will be conducted on all final candidates.

The qualifications and physical demands listed above are representative of the knowledge, skill, and / or ability required.  Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.

Job Type : Full-time

Annual Salary : $60,000

Please no phone calls, emails or recruiters.

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