Receptionist - State Farm Agent Team Member

Benefits:

• Hiring bonus
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ROLE DESCRIPTION:
As a Bilingual (English/Spanish) Receptionist, you will be the first point of contact for our customers, providing exceptional customer service while managing administrative tasks. Your bilingual skills will enhance communication with a diverse clientele, ensuring that everyone feels welcome and supported. We pride ourselves n providing top-notch insurance services and a welcoming environment. We are seeking a motivate and friendly receptionist to join our team!

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual: English/Spanish