Weekend Overnight

Position : Member Services Representative - Overnight

Reports to : General Manager (GM) / Assistant Manager (AM)

Department : Operations

Purpose : Execute club operations overnight in a designated location, ensuring club is operating in compliance with Excel and Planet Fitness policies, practices and objectives

Duties and Responsibilities :

• Responsible to oversee and maintain club operations during the overnight hours
• Monitor and maintain club cleanliness and atmosphere.
• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.
• Communicate with members and a create a high level of customer service.
• Perform Nightly club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks
• Audit club inventory and communicate with GM and Assistant Manager on recommendations of inventory orders.
• Process and Review Daily Club Activity Paperwork and file in appropriate folders
• Audit and Balance Cash Drawers on a daily basis
• Update and Review Daily Club Reports and complete any corresponding Data Entry Documents
• Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment
• Provide a safe and secure environment during the overnight hours for all members
• Stocking all retail and promotional items and paperwork for the next business day
• Ensuring Facility complies with all state and federal laws and insurance requirements
• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to
• Staying up to date on all required certifications and training courses
• Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies
• This position may include the need to supervise other team members and ensure they are meeting Excel Fitness Standards of cleaning and customer service
• Communicating with, promoting, touring, and assisting prospects and potential members

Qualifications :

Benefits & Perks :

Other Details :

Compensation : $11.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.