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Mac OS Desktop Engineer
Mac OS Desktop EngineerInterSources • Downers Grove, IL, US
Mac OS Desktop Engineer

Mac OS Desktop Engineer

InterSources • Downers Grove, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

:
  • Seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment.
  • This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st.
  • The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.

Responsibilities:

  • Provide Tier 2/3 support for macOS devices, escalating when necessary.
  • Administer macOS devices using Microsoft Intune, including: Configuration profiles Compliance policies Application deployment Custom scripting (Bash, PowerShell)
  • Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE).
  • Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.
  • Create and maintain technical documentation for macOS support, deployment, and configuration.
  • Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team.

Qualifications:

  • 3+ years of experience supporting macOS in an enterprise environment.
  • Hands-on experience managing macOS devices with Microsoft Intune.
  • Proficiency in Bash and PowerShell scripting for macOS automation.
  • Familiarity with Apple Business Manager and MDM enrollment workflows.
  • Strong understanding of macOS system architecture, security, and user management.
  • Excellent troubleshooting skills.
  • EXCELLENT customer service and communication skills to support teams.

Nice to Haves:

  • Experience with Azure AD and conditional access policies.
  • Familiarity with enterprise software deployment and patching strategies.
  • Ability to create user-facing and internal documentation.
  • Recommended Certifications: Apple Certified Support Professional (ACSP) Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate

Interview Process:

  • 30-45 minute technical interview with Manager and Director

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Mac OS Desktop Engineer • Downers Grove, IL, US

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