Compliance Specialist

Compliance Specialist

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACAs mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism. Southwest Housing Compliance Corporation (SHCC) is looking for a detail-oriented and professional candidate to join our Compliance Department as a Compliance Specialist. SHCC has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 25 years. In this role, we are proud to serve over 800 properties in the states of Texas and Arkansas to ensure they provide healthy and safe housing and that rent subsidies are accurately calculated in accordance with HUDs mission.

What you will do in this position:

• Compliance Reviews
• Conduct detailed Management and Occupancy Reviews (MORs) to assess property owner and agent compliance with HUDs Housing Assistance Payment (HAP) contracts and other federal regulations.
• Evaluate resident files, rent calculations, and management operations to identify potential deficiencies and ensure adherence to HUD requirements.
• Travel to property locations approximately 25% of the time to complete on-site reviews and engage directly with property staff.
• Reporting and Documentation
• Prepare clear, comprehensive MOR reports that outline findings, discrepancies, and areas of noncompliance.
• Recommend corrective actions and provide reference to the applicable HUD handbooks, notices, or regulations.
• Maintain organized and accurate electronic documentation of all reports, correspondence, and owner/agent responses for audit and quality control purposes.
• Communication and Customer Service
• Serve as a professional and knowledgeable point of contact for Owners, Agents, and site staff throughout the review process.
• Provide constructive feedback and guidance to help partners understand and address compliance issues.
• Follow up via phone and email with timely, concise, and courteous communication to support successful resolution of findings.
• Data Management and Systems Oversight
• Enter and verify data accurately in SHCC and HUD systems to ensure records are complete and up to date.
• Track corrective actions and deadlines to support compliance with HUD performance standards.
• Identify and report potential trends or recurring issues that may inform future policy or training needs.
• Timeliness and Quality Assurance
• Meet all internal SHCC deadlines and quality benchmarks to ensure HUD requirements and performance timelines are consistently met.
• Contribute to a collaborative work environment focused on accuracy, accountability.