Senior IT Manager

Senior IT Manager

The Harris County Tax Assessor-Collector's Office (HCTO) is seeking an experienced Senior IT Manager to implement and administer innovative, user-centric technology solutions that support the Harris County Tax Assessor-Collector's mission and ability to serve and communicate with Harris County residents. This role is critical in shaping the Office's technology infrastructure and implementing technology that supports its operations, ensuring that IT systems and services are maintained and advanced.

The Senior IT Manager will also supervise a team of IT professionals and provide the Tax Office with up-to-date options on the latest software, hardware, and online tools to improve processes and increase the ability to leverage data for analysis and innovation. This will be a hands-on role, in which the Senior IT Manager is expected to assist the software and hardware team with application architecture, design, coding, review, and lead the deployment activities, including production support, IT help desk of all the core systems of the Tax Office.

About the Tax Assessor-Collector : The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including :

• Property Tax Collection : Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
• Motor Vehicle Services : Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
• Voter Registration : Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
• Additional Revenue Collection : Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs.

Duties and Responsibilities :

Technology Vision, Strategy & Planning :

Technology Modernization & Implementation :

IT Operations & Support :

Leadership, Staff Development & Team Management :

Project, Vendor & Stakeholder Management :

General Management Duties :

Harris County is an Equal Opportunity Employer. For more information, visit https : / / hrrm.harriscountytx.gov / Pages / EqualEmploymentOpportunityPlan.aspx . If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education : Bachelor's degree in information technology, Computer Science, or related field from an accredited institution within the U.S. Required education and experience may be substituted for each other on a year-for-year basis.

Experience : Eight (8) years of experience in information technology plus experience in managing a technical support team. Requires experience with business support models, including outsourced, fully managed, and co-location. Strong understanding of IT infrastructure, support operations, and service delivery. Excellent communication, leadership, and organizational skills.

Additional Requirements : Must possess a valid Texas driver's license and maintain an acceptable driving record. This position requires travel to remote tax office locations and other county facilities; therefore, the selected candidate will be subject to a Motor Vehicle Record (MVR) check as part of the hiring process. Employment is also contingent upon the successful completion and favorable results of a criminal background check and substance abuse screening.

Knowledge, Skills & Abilities : Innovative Thinking : Ability to bring new, creative technology solutions. Agile Project Management : Skilled in adaptable, efficient project delivery. User-Centered Design : Focus on creating technology that meets user needs. Strategic Technology Planning : Can develop technical strategies for agency goals. Leadership and Teamwork : Strong leadership and supervisory skills, with the ability to guide staff and manage multiple priorities. Effective Communication : Can convey complex technical concepts to stakeholders. Ability to communicate effectively with staff, leadership, vendors, and the public. Ethics and Compliance : Understanding of the legal / ethical aspects in government technology. Knowledge : Computer configuration, implementation, and administration support. Technology : Angular,.NET, React, WordPress, SQL Server, Oracle.

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.