Talent.com
Service Desk Technician
Service Desk TechnicianYale University • New York, NY, United States
[error_messages.no_longer_accepting]
Service Desk Technician

Service Desk Technician

Yale University • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title : SERVICE DESK TECHNICIAN ( Only W2 Consultants)

Location : Long Island city, NY

Duration : Long Term

Responsibilities :

  • Address Service Desk phone and email requests, generating, resolving and routing service requests accordingly.
  • Perform PC and printer troubleshooting to determine true nature of problem.
  • Successfully interpret and capture information for classifying requests.
  • Properly route requests requiring additional approval.
  • Configure, rollout and ongoing usability of computers, peripheral equipment and software within established standards and guidelines.
  • Troubleshoot hardware and software problems utilizing documentation, online assistance and other staff members when necessary.
  • Works with Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from clients.
  • Take ownership of tickets assigned to ensure proper follow-up and follow through on issues.
  • Lifting and transporting computer equipment (i.e. desktop, laptops, and printers).

Required Skills :

  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Service Desk ITSM software
  • Ability to give extensive phone and able to handle high volume of calls
  • Well organized and detail oriented to handle complex tasks and assignments
  • Excellent MS 365 skills - Outlook, Teams, OneDrive, Word, Excel and PowerPoint.
  • Excellent Windows Operating System skills
  • Good basic printer skills
  • Strong Windows Operating System troubleshooting knowledge
    • [job_alerts.create_a_job]

    Service Desk Technician • New York, NY, United States

    [internal_linking.related_jobs]
    Service Desk Technician

    Service Desk Technician

    Columbia University • New York, NY, United States
    [job_card.full_time]
    Job Type : Officer of Administration.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Desk Technician

    Service Desk Technician

    Trillion Technology Solutions • New York City, New York, USA
    [job_card.full_time]
    The Service Desk Technician provides first-line IT support within a federal contractor environment ensuring reliable access security and functionality of end-user systems and applications.The ideal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Netflix IT Help Desk Technician

    Netflix IT Help Desk Technician

    TradeJobsWorkforce • 10118 New York, NY, US
    [job_card.full_time]
    Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Global Service Desk Leader

    Global Service Desk Leader

    Chubb • Jersey City, NJ, US
    [job_card.full_time]
    The Global Service Desk Leader will be a dynamic leader to drive operational excellence and digital transformation across our global service desk operations. The leader will oversee a multi-region, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Maintenance Technician I - 2nd Shift

    Maintenance Technician I - 2nd Shift

    Medline Industries - Transportation & Operations • Neptune City, NJ, US
    [job_card.full_time]
    Under limited supervision, set up, adjust, perform preventative maintenance, troubleshoot, repair, and maintain assigned equipment with responsibility for production and quality.Perform preventive ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Copier Field Service Technician

    Copier Field Service Technician

    GCS Imaging Inc • Maywood, NJ, US
    [job_card.full_time]
    This is a full-time on-site and on-the-road role for a Copier Technician at GCS Imaging Inc.The Copier Technician will be responsible for troubleshooting, repairing, and maintaining a variety of co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Help Desk Technician

    Help Desk Technician

    BelovED Community & Empowerment Academy Charter Schools • Jersey City, NJ, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. This position will be respons...[show_more]
    [last_updated.last_updated_30]
    Technician (USA Remote, MST / PST)

    Technician (USA Remote, MST / PST)

    Presidio Networked Solutions, LLC • New York, NY, United States
    [filters.remote]
    [job_card.full_time]
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Technician

    Service Technician

    ADT Careers • Long Island City, NY, United States
    [job_card.full_time]
    The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service / Installation Technician

    Field Service / Installation Technician

    Benco Dental • Long Island, NY, United States
    [job_card.full_time]
    Field Service / Installation Technician at Benco Dental.At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward.Please review the d...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Desk Technician

    Service Desk Technician

    Sunrise Systems • Secaucus, New Jersey, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The entry-level Service Desk technician will manage Enterprise tickets across internal and external case management systems. Primary responsibilities include assigning, updating, and escalating cust...[show_more]
    [last_updated.last_updated_30]
    Service Desk Technician

    Service Desk Technician

    Five Rivers IT, Inc. • Fair Lawn, NJ, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses.Five Rivers IT has been growing at a consistent rate of 30% a year for the ...[show_more]
    [last_updated.last_updated_30]
    Help Desk Technician

    Help Desk Technician

    City of New York • New York City, New York, USA
    [job_card.full_time]
    The Kings County District Attorneys Office (KCDA) is one of the largest prosecutors offices in the country and is committed to developing and implementing innovative prosecutorial strategies that w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Technician (Operating Room)

    Desktop Support Technician (Operating Room)

    TEKsystems • Brooklyn, NY, United States
    [job_card.full_time]
    Operating Room Desktop Support Tech.Wyse terminal setup and Configuration.Configure Mobile devices (IPhone, IPad ).Clinical software installations. Customer Service and Communication : .Demonstrate an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Desk Technician

    Service Desk Technician

    Sharp Brains • Hoboken, NJ, United States
    [job_card.full_time]
    User Support & Issue Resolution.MS Office, Teams, Outlook, etc.Troubleshoot common issues like : .Log all incidents in the ticketing system and ensure timely resolution. Support desktops, laptops, thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Technician

    Desktop Support Technician

    Ovation Workplace Services Inc • Brooklyn, NY, US
    [job_card.full_time]
    Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, soft...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Desk Technician

    Service Desk Technician

    MetroPlus Health Plan • New York, NY, United States
    [job_card.full_time] +1
    Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care.We believe that Health care is a right, not a privilege. If you have compassion and a collaborative sp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Desk Analyst

    Service Desk Analyst

    Metropolitan Jewish Health System • New York, NY, United States
    [job_card.full_time]
    Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way.The services we provide contribute greatly to the overall patient and member exp...[show_more]
    [last_updated.last_updated_30] • [promoted]