Agreements Processor

Job Description

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Provider Services - Agreements Processor

100% Onsite - Location : Los Angeles, CA 90056

What We're Looking For :

Under general supervision, the Agreements Processor is responsible for processing and maintaining agreements between Crystal Stairs, Inc. and providers of child care services, both licensed and exempt, covered under the CalWORKS and Alternative Payment Child Care Subsidy Programs. The ideal candidate will support the Provider Services Unit in the following ways :

RESPONSIBILITIES :

• Communicate, verbally and in writing, provider agreement processes and explain requirements to child care providers.
• Determine child care provider's qualification and enter provider information into database software.
• Review and analyze provider and parent information and documentation provided as it relates to satisfying the agreement requirements and organizational / department policies.
• Respond to provider, parent, and internal inquiries regarding provider agreements.
• Prepare communications to providers / Case Management / Resource & Referral regarding status of provider agreements and supporting documentation.
• Complete verification checklist for each completed agreement and submit for review and approval.
• Maintain relevant provider databases and perform data entry functions for address changes, special need rates, Trustline Registration, etc.
• Update case notes and statuses.
• Research and resolve any pending agreement issues.
• Process canceled, abandoned, and fraud agreements, as necessary.
• Participate in work groups, committees, and ad hoc groups, as needed.
• Perform other duties as assigned.

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS :

Total Package of Benefits

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at : www.crystalstairs.org

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