Social Worker II AHWFB

Department:

34033 Wake Forest Baptist Medical Center - Nursing: Care Coordination

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday, 40 hour work week

Pay Range

$30.70 - $46.05

Step into a role where your compassion, clarity, and clinical insight help patients and families navigate some of life’s most challenging moments. As a Social Worker, you’ll serve as a trusted counselor, crisis responder, advocate, and systems‑thinker—conducting psychosocial assessments, coordinating care, removing barriers, and ensuring every patient receives timely support and a safe, effective plan for life beyond the hospital. You will collaborate across disciplines to improve quality, optimize resources, and keep care moving—so patients feel supported, informed, and never alone in their journey.

Essential Functions

• Complete comprehensive psychosocial assessments focused on post‑hospital needs for designated patients and their support systems; document findings and recommended interventions.

• Provide counseling and crisis intervention to help patients and families cope with stressors related to hospitalization, disability, chronic, or terminal illness.

• Partner with Clinical Care Management to evaluate and place patients in the most appropriate level of care or setting across the continuum.

• Serve as a clinical resource for clinicians and physicians on the emotional, social, and psychosocial dimensions of illness and their impact on family and community supports.

• Educate patients and families on community resources and post‑hospital options, tailoring information to age‑specific needs; initiate and track referrals to community agencies.

• Report suspected child or adult abuse, neglect, or exploitation per policy and law; act as liaison with the Department of Social Services during evaluation and investigation.

• Respond to consult requests after normal business hours as part of scheduled on‑call coverage to support safe, timely patient throughput.

• Advance patient throughput and discharge planning by proactively addressing barriers, promoting appropriate length of stay, and supporting efficient utilization of resources.

• Promote organization‑wide quality improvement, analyzing processes and variances to identify opportunities for enhanced care coordination.

• Serve as a key information and education resource for the interdisciplinary team, supporting communication, problem solving, and alignment of care plans with patient goals and safety.

• Contribute to optimal clinical and resource outcomes, ensuring reimbursement alignment and facilitating efficient transitions across the continuum.

Educational Requirements

• Master’s Degree in Social Work (MSW) — required.

• Licensure: LCSW preferred; applicable state certification preferred.

• Professional Standards: Adherence to the National Association of Social Workers (NASW) Code of Ethics.

• Experience: Minimum of 1 year of professional experience in a hospital or health‑related setting preferred.

• Technical Skills: Experience with data management tools; proficiency in electronic medical documentation preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names in Illinois; in the Carolinas, Georgia and Alabama; and in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.