Document Routing Specialist

Join Our Team at Handi Medical!

Were looking for a detail-oriented Routing Specialist to help ensure accurate and timely processing of insurance documentation for home medical supplies and equipment. If you thrive in a fast-paced environment have strong organizational skills and enjoy delivering exceptional customer service this role is for you!

In-office Full-time Monday - Friday 8 : 30am to 5pm $20 / hour

What Youll Do

• Review and route incoming documents to the correct customer account or location.
• Manage electronic medical record (EMR) work queues for timely documentation processing.
• Assist with process development and testing of new AI tools.
• Process new and returned standard written orders.
• Handle daily processing of unfulfilled subscriptions.
• Initiate welcome and follow-up calls and respond to inbound customer inquiries.
• Maintain accurate customer data in our systems.
• Ensure compliance with company and regulatory standards.
• Act as an ambassador for Handi Medicals mission and values.

What Were Looking For

Physical Requirements

Our Mission is to Enrich Lives with respect integrity compassion and excellence!

Benefits include but are not limited to :

We are on the Green Line!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Required Experience :

IC

Key Skills

DRG,Acute Care,Adobe Acrobat,ICD-10,Records Management,Technical Writing,Clinical Documentation Improvement,Documentation Review,Sharepoint,cGMP,Document Management Systems,Document Management

Employment Type : Full-Time

Experience : years

Vacancy : 1