Receptionist

Responsibilities

• Accurately and promptly route telephone calls to the appropriate agency personnel.
• Greet customers, vendors, contractors, job applicants, and other visitors, ensuring their presence is monitored in the lobby to uphold visitor satisfaction and maintain security protocols.
• Maintain an updated understanding of agency operations, procedures, and schedules to effectively assist callers and visitors.
• Keep precise records of telephone communications and visitor interactions.
• Oversee security measures by issuing visitor badges.
• Perform routine clerical tasks, including mail delivery, errands, and keyboarding, as assigned to support departmental efficiency.
• Ensure the reception area is safe and orderly.
• Contribute to collaborative team efforts and initiatives.
• Undertake additional related duties as assigned.

Required Job Qualifications