Customer Care Specialist

A company is looking for a Customer Care Specialist responsible for servicing customer orders on-time and in-full.

Key Responsibilities

Ensure timely and accurate order entry and acknowledgment

Communicate order status proactively to customers and manage expectations

Identify and implement process improvements for order fulfillment

Required Qualifications

Bachelor's Degree preferred in Management, Sales, Marketing, or Supply Chain

3-5 years of experience in customer service within a fast-paced consumer or manufacturing environment

Proficiency in data gathering, analysis, and interpretation

Experience with JDE / Cognos / Tableau is a plus

Proficient in Microsoft Excel and related Office applications